Summary
Overview
Work History
Education
Skills
Section name
Timeline
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Vanessa Foster

Colorado Springs,CO

Summary

Pursued opportunities within an organization that fosters growth and encourages personal and professional development.

Overview

10
10
years of professional experience

Work History

Case Manager

Embrave
Colorado Springs, CO
03.2023 - 05.2026
  • Coordinated client assessments to identify needs and develop tailored service plans.
  • Monitored client progress, adjusting support strategies to ensure optimal outcomes.
  • Collaborated with community resources to provide comprehensive support for clients.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
  • Facilitated workshops on life skills, contributing to improved self-sufficiency of clients.
  • Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.

Community Corrections Officer

Embrave
Colorado Springs, CO
09.2021 - 03.2023

Monitored client locations and activities within the community. Oversaw client medication schedules and conducted urine analyses. Promoted client safety through consistent vigilance.

Caregiver for disabled

Palco Inc
Peyton, CO
07.2020 - 09.2021
  • Oversaw daily care routines for a client with cerebral palsy, focusing on personal hygiene and daily readiness. Guided client through dressing and showering routines, fostering a sense of independence and dignity. Managed mobility assistance, ensuring safe transitions in and out of a walker. Coordinated light housekeeping and meal preparation to enhance client comfort and well-being. Scheduled and accompanied client to appointments, efficiently handling additional errands as required.

Medical Receptionist/Front Desk

Optum
Colorado Springs, CO
06.2019 - 04.2020
  • Oversaw patient check-in processes, maintaining accurate and current information, including insurance records. Managed insurance verifications at appointment time to facilitate copay collection. Coordinated paperwork organization for patient charts and delegated tasks to physicians and medical staff.

clinic float

Healthcare Partners
Las Vegas, NV
02.2019 - 03.2019
  • Executed patient check-in and check-out procedures, ensuring accurate appointment management.

Medical Assistant

Westside Cardiology
Las Vegas, NV
07.2016 - 01.2017
  • Oversaw patient check-in and check-out processes to maintain appointment flow. Managed insurance verification and secured approvals for necessary procedures and devices. Facilitated patient rooming and vital sign documentation. Coordinated scheduling of procedures and surgeries with local hospitals. Maintained and updated patient charts for accurate record-keeping.

Education

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Sunrise Hospital & Medical Center
06.2015

Diploma - Medical

Nevada Career Institute
06.2015

Diploma - Externship

Bonanza High School
06.2014

Skills

  • Elevated patient experience through proactive communication and active listening
  • Drove patient advocacy efforts, resulting in increased satisfaction
  • Enhanced patient care quality through strategic implementation of motivational interviewing practices
  • Assisted in resolving client issues through effective problem-solving skills
  • Supported case management processes to enhance service delivery
  • Organized and prioritized tasks to optimize time management
  • Facilitated positive relationships with clients and stakeholders
  • Maintained professionalism in email and telephone communication
  • Advocated for client needs to ensure proper support
  • Coordinated care with various providers to streamline services
  • Identified community resources to aid clients in need
  • Contributed to case planning efforts to improve client outcomes

Section name

Authorized to work in the US for any employer

Timeline

Case Manager

Embrave
03.2023 - 05.2026

Community Corrections Officer

Embrave
09.2021 - 03.2023

Caregiver for disabled

Palco Inc
07.2020 - 09.2021

Medical Receptionist/Front Desk

Optum
06.2019 - 04.2020

clinic float

Healthcare Partners
02.2019 - 03.2019

Medical Assistant

Westside Cardiology
07.2016 - 01.2017

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Sunrise Hospital & Medical Center

Diploma - Medical

Nevada Career Institute

Diploma - Externship

Bonanza High School
Vanessa Foster