Summary
Overview
Work History
Education
Skills
Timeline
President's Volunteer Service Award
Generic

Vanessa Ganze

Fort Belvoir,VA

Summary

Dynamic Administrative Assistant with a proven track record at CBRE, excelling in customer service and data entry. Recognized for enhancing office efficiency through meticulous file organization and proactive inventory management. Strong communicator adept at fostering client relationships and ensuring confidentiality, contributing to a positive workplace culture.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

CBRE
06.2006 - 06.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Education

Bachelor of Arts - Communications

Western Washington University
Bellingham, WA
06-2005

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Filing
  • Scheduling
  • Documentation and recordkeeping
  • Office management

Timeline

Administrative Assistant

CBRE
06.2006 - 06.2012

Bachelor of Arts - Communications

Western Washington University

President's Volunteer Service Award

The President's Volunteer Service Award is a prestigious national honor offered in recognition of community service.  This award honors individuals and groups who have demonstrated a sustained commitment to volunteer service over the course of 12 months.  The PVSA is awarded annually at the bronze (200-499 hours), silver (500-999 hours) and Gold levels (1000+ hours). I was awarded at the Gold level for over 1,000 hours of community service to Fairfax County School District for the 2024-2025 school year.  

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