Vanessa Garay
Atascosa
Summary
- Healthcare professional with extensive experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.
- Experienced with managing surgical schedules and coordinating with medical teams to ensure timely and efficient patient care. Utilizes strong organizational skills to handle complex scheduling demands and address any arising conflicts. Knowledge of healthcare protocols and procedures, with focus on maintaining high standards of accuracy and efficiency.
- As collections professional, capable of managing high-volume accounts with focus on achieving positive results. History of implementing effective collection strategies and negotiating payment arrangements. Team player known for adaptability and reliability, with strong communication and negotiation skills.
- Professional in healthcare industry, bringing valuable experience in authorization management and compliance. Known for delivering reliable and timely authorizations while maintaining robust communication with healthcare teams. Consistently focused on collaborative efforts and achieving results, ensuring organizational goals are met. Skilled in problem-solving and adaptable to changing requirements.
- Insurance professional with in-depth experience in verifying insurance coverage and handling patient information to ensure smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Proficient in utilizing verification systems and maintaining comprehensive records while displaying strong attention to detail and collaborative mindset.
Overview
17
17
years of professional experience
Work History
Data Analyst
Steward Healthcare
08.2008 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
- Liaised between patients and insurance providers, ensuring proper authorization for scheduled procedures was obtained.
Education
High School Diploma -
Southwest High School
San Antonio, Tx05-1996
Skills
- HIPAA compliance
- Patient coordination
- Insurance verification
- Following up with patients
- Obtaining authorizations
- Educating patients
- Verifying insurance
- Data entry proficiency
- Payment collection
- Copay collecting
- Insurance pre-certifications
- Pre-authorization management
- Teamwork and collaboration
- Customer service
- Time management
Languages
Spanish
Full Professional
Timeline
Data Analyst
Steward Healthcare
08.2008 - Current
High School Diploma -
Southwest High School
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