Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Garcia

Fullerton,CA

Summary

Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drinks and assists in menu standards and development. Committed to upholding highest standards of safe food and drink handling practices.

Overview

12
12
years of professional experience

Work History

Craft Cocktail Bartender

The Blind Rabbit
11.2016 - Current
  • Maintained clean and organized bar area, ensuring compliance with health and safety regulations.
  • Established rapport with clientele by offering personalized recommendations based on individual tastes and preferences.
  • Collaborated with management to develop seasonal cocktail menus, driving increased sales and customer interest.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Balanced creativity and efficiency in drink preparation, ensuring consistent product quality while minimizing wait times for guests.
  • Stayed current on industry trends and emerging mixology techniques to maintain cutting-edge skills as a Craft Cocktail Bartender.

Bartender

The Continental Room
12.2022 - 10.2023
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Completed requisitions to maintain required stock par levels.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Bar Manager

Poppy And Seed
04.2021 - 12.2021
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.

Bartender

Applebee's Grill + Bar
06.2020 - 06.2021
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Lead Barista/Manager

The Night Owl
02.2012 - 09.2016
  • Monitored customer feedback to improve barista performance and customer service.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
  • Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
  • Developed promotional strategies to increase foot traffic during off-peak hours, contributing to higher overall revenue.

Baker/Barista Shift Supervisor

Mead's Green Door Cafe
04.2012 - 12.2015
  • Implemented visual merchandising strategies that showcased featured items which resulted in enhanced customer interest.
  • Managed display cases to verify freshness and attractiveness of products.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Supported business growth by participating in local community events as a representative of the bakery.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.

Education

Bachelor of Arts - Theater Arts

Fullerton College
Fullerton, CA
05.2013

Skills

  • Self motivated
  • Proficient in classic cocktails
  • Hospitality and guest service
  • Handling difficult customers
  • Custom drink preparation
  • Responsible serving
  • Suggestive selling
  • Time management
  • Friendly and outgoing
  • Employee training
  • Alcohol ordering and inventory

Timeline

Bartender

The Continental Room
12.2022 - 10.2023

Bar Manager

Poppy And Seed
04.2021 - 12.2021

Bartender

Applebee's Grill + Bar
06.2020 - 06.2021

Craft Cocktail Bartender

The Blind Rabbit
11.2016 - Current

Baker/Barista Shift Supervisor

Mead's Green Door Cafe
04.2012 - 12.2015

Lead Barista/Manager

The Night Owl
02.2012 - 09.2016

Bachelor of Arts - Theater Arts

Fullerton College

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Vanessa Garcia