Vanessa Gomez
Sonoma,CA
Summary
Experienced with customer service, ensuring positive interactions and satisfaction. Utilizes skills in food preparation and hygiene to maintain high standards. Knowledge of teamwork and adaptability, ensuring smooth operations and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Michoacana Ice Cream
03.2024 - Current
- Served ice cream and desserts to customers
- Maintained the cleanliness of the serving area and equipment, adhering to health and safety standards.
- Assisted customers in selecting flavors and toppings, providing recommendations based on preferences.
- Operated cash register accurately, processing transactions efficiently and handling cash responsibly.
- Collaborated with team members to ensure smooth service during peak hours, enhancing overall efficiency.
Swim Instructor
Swim America
06.2023 - 08.2023
- Instructed diverse age groups in swimming techniques and safety protocols.
- Developed individualized lesson plans to meet varying skill levels and goals.
- Monitored student progress, providing constructive feedback for improvement.
- Collaborated with parents to discuss student performance and areas for growth.
- Taught daily swim instruction to students of varying ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Education
No Degree - Business
Santa Rosa Junior College
Santa Rosa, CASkills
- Customer engagement
- Teamwork
- Patience and empathy
- Customer service
- Cleaning and organization
- Greeting customers
- Work area cleanliness
- Cash register
Languages
Spanish
Native or Bilingual
Timeline
Ice Cream Server
Michoacana Ice Cream
03.2024 - Current
Swim Instructor
Swim America
06.2023 - 08.2023
No Degree - Business
Santa Rosa Junior College