Vanessa Gonzalez
Manteca,CA
Summary
Dynamic and reliable professional with a proven track record at Great Wolf Lodge, showcasing strong multitasking abilities and a robust work ethic. Excelled in customer service and complex problem-solving, ensuring safety and satisfaction. Demonstrated expertise in first aid and CPR, alongside exceptional personal presentation and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitter
Cipponeri Family
02.2021 - Current
- Babysitter that likes to play, read, and keep them entertained with fun activities
- Puts together simple meals and treats followed by appropriate clean up
- Energetic and always working on getting things done
- Trustworthy when a friend or neighbor needs someone to help them take care of their child.
Lifeguard
Great Wolf Lodge
2500 Daniels St, Manteca, CA 95337
04.2023 - 12.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Restaurant Hostess
Great Wolf Lodge
2500 Daniels St, Manteca, CA 95337
01.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Sierra High School
Manteca CA05.2025
Skills
- Strong work ethic
- Organized
- Prompt/Reliable
- Customer Service
- Strong multitasking
- Complex Problem-Solving
- Personal presentation
Volunteer Experience
- Volunteer, Good Samaritan – Modesto, 01/01/15, 03/01/19, Unpack goods and organize shelves for easy access. Pack food orders for families collecting free meals.
- Volunteer, Animal Rescue of Tracy – West Valley Mall, 01/01/22, 03/01/24
Certification
- ServSafe
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Great Wolf Lodge
01.2024 - Current
Lifeguard
Great Wolf Lodge
04.2023 - 12.2023
Babysitter
Cipponeri Family
02.2021 - Current
High School Diploma -
Sierra High School