Vanessa Hamilton
888 Davis St Apt 212,CA
Summary
Dynamic professional with a proven track record at Five Keys, excelling in staff management and training. Adept at enhancing operational efficiency through strategic initiatives and complex problem-solving. Committed to fostering team collaboration and employee motivation, driving continuous improvement in service delivery and program effectiveness.
Overview
2026
2026
years of professional experience
Work History
Supervisor
St James Infirmmary/ Taimon Booten
Registered SUD II
Healthright 360
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Assistant Director
Five Keys
06.2021 - 08.2024
- Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Led training sessions for staff, fostering professional development and promoting best practices.
- Analyzed performance data to identify areas for improvement and drive continuous enhancement efforts.
- Facilitated regular meetings to assess progress, address challenges, and align team efforts with strategic priorities.
- Established metrics for evaluating program effectiveness, enhancing accountability among team members.
Supervisor
Five Keys Programs
06.2020 - 06.2021
- Supervised daily operations to ensure program compliance and quality standards.
- Trained and mentored staff on best practices and program protocols.
- Coordinated scheduling and resource allocation for effective team performance.
- Implemented process improvements to enhance operational efficiency and service delivery.
- Conducted regular performance evaluations to support staff development initiatives.
- Facilitated communication between departments to align operational goals with organizational objectives.
- Ensured adherence to safety regulations and organizational policies during daily activities.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Community Health Worker Program
SFCC
San Francisco, CAPsychobiology
Merced College
Merced, CAGED -
City of Alameda
Dublin, CASUD COUNSELING
Merrit College
Oakland, CASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex Problem-solving
- Staff development
- Staff discipline
- Team building
- Processes and procedures
- Operations management
Timeline
Registered SUD II
Healthright 360
05.2025 - Current
Assistant Director
Five Keys
06.2021 - 08.2024
Supervisor
Five Keys Programs
06.2020 - 06.2021
Supervisor
St James Infirmmary/ Taimon Booten
Community Health Worker Program
SFCC
Psychobiology
Merced College
GED -
City of Alameda
SUD COUNSELING
Merrit College