Vanessa Hatchett
Baltimore,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Energetic dietary aide with several years of hands-on experience preparing and serving food to patients within healthcare facilities. Well-versed in sanitation and safety guidelines paired with in-depth knowledge of cooking and baking appliance operations. Successful multitasker possessing positive attitude and great sense of humor.
Overview
42
42
years of professional experience
Work History
Office Clerk
Mercy Medical Center Baltimore Md
Baltimore , MD
02.2010 - 06.2021
- Followed up with patients after meals to assess satisfaction levels.
- Responded promptly to customer complaints or inquiries about food quality or service issues.
- Communicated effectively with other members of the healthcare team regarding patient needs and dietary concerns.
- Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Performed data entry tasks into various databases as needed.
- Scanned documents into computer system for storage purposes.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Dietary Aide
Mercy Medical Center Baltimore Md
Baltimore, MD
02.1979 - 03.2010
- Operated kitchen equipment safely and efficiently.
- Prepared and served meals according to dietary guidelines.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Maintained a safe working environment by following all safety protocols.
- Set up trays for patients upon request.
- Cleaned and sanitized kitchen equipment and surfaces.
- Observed special diets prescribed by physicians or nutritionists.
- Checked temperatures of hot food before serving it to patients and residents.
- Provided assistance with meal setup, serving, and clean up as needed.
- Delivered meals to residents and patients in their rooms when requested.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
Education
GED -
South Baltimore Learning Center
Baltimore05-2010
Timeline
Office Clerk
Mercy Medical Center Baltimore Md
02.2010 - 06.2021
Dietary Aide
Mercy Medical Center Baltimore Md
02.1979 - 03.2010
GED -
South Baltimore Learning Center