Vanessa Henske
Bloomfield,NE
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
7
7
years of professional experience
Work History
Resident Assistant / Front Desk Receptionist
Country Oaks Assisted Living
Burnet, TX
11.2020 - 06.2021
- Coordinated medication management and health monitoring for residents, ensuring compliance with care plans.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Monitored residents conditions, documenting changes and communicating effectively with healthcare providers.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Facilitated daily activities to enhance resident engagement and well-being.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Teacher
Shining Stars Daycare Center
Jourdanton, TX
11.2018 - 05.2019
- Created and Implemented activities and lesson plans for children.
- Meet the emotional, social, physical and cognitive needs of each child
- Complete monthly assessment of children's development; Report progress of children to parents monthly/daily reports
- Maintain daily open communication with parents
- Keep accident reports; Maintain confidentiality; Report any suspect abuse to supervisor
- Maintain a safe and healthy environment
- Keep all appropriate records such as records, attendance and time sheets.
- Meet all applicable licensing regulations
Receptionist
Pumpco Services
Pleasanton, TX
05.2018 - 11.2018
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Teacher
Shining Stars Daycare Center
Jourdanton, TX
05.2016 - 05.2018
- Created and Implemented activities and lesson plans for children.
- Meet the emotional, social, physical and cognitive needs of each child
- Complete monthly assessment of children's development; Report progress of children to parents monthly/daily reports
- Maintain daily open communication with parents
- Keep accident reports; Maintain confidentiality; Report any suspect abuse to supervisor
- Maintain a safe and healthy environment
- Keep all appropriate records such as records, attendance and time sheets.
- Meet all applicable licensing regulations
New Accounts
Jourdanton State Bank
Jourdanton, TX
10.2014 - 05.2016
- Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
- Refer customers to appropriate bank personnel in order to meet their financial needs.
- Interview customers in order to obtain information needed for opening accounts or renting safe-deposit boxes.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
- Collect and record customer deposits and fees, and issue receipts using computers.
- Perform teller duties as required.
- Issue initial and replacement safe-deposit keys to customers and admit customers to vaults.
- Schedule repairs for locks on safe-deposit boxes.
Education
BBA - Business Administration And Management
Western Governors University
Salt Lake City, UTHigh School Diploma -
Joshua High School
Joshua, TX01-2011
Timeline
Resident Assistant / Front Desk Receptionist
Country Oaks Assisted Living
11.2020 - 06.2021
Teacher
Shining Stars Daycare Center
11.2018 - 05.2019
Receptionist
Pumpco Services
05.2018 - 11.2018
Teacher
Shining Stars Daycare Center
05.2016 - 05.2018
New Accounts
Jourdanton State Bank
10.2014 - 05.2016
BBA - Business Administration And Management
Western Governors University
High School Diploma -
Joshua High School