Erin Young
Front Desk Attendent / Office Assistant
Phoenix,AZ
Summary
Outgoing and friendly front desk associate delivering customer service and administrative excellence, including clerical support and public interaction.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Front Desk Receptionist / Resident Assistant
Fireside At Norterra Community Center
Phoenix, AZ
10.2020 - Current
- Welcome and serve residents, vendors and prospective residents who visit the Fireside at Norterra Community Center
- Exhibit professionalism when answering central telephone system and directing calls accordingly
- Assist residents with reservations for facility amenities and events
- Create customer accounts and produce membership cards
- Operate POS system to register residents for lessons and camps
- Monitor cash drawer and run reports for safe deposits
- Train new personnel regarding company operations, policies and services
- Conduct safety and compliance checks of community amenities
- Audit membership documentation for accuracy
Education
High School Diploma -
KEYS of Arizona
Glendale, AZ 08.2017 - 04.2021
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ 09.2021 - Current
Skills
Proficient in Microsoft Word, Excel, and PowerPoint
POS System
Professional demeanor
Time management
Verbal and written communication
Timeline
Bachelor of Science - Business Management
Grand Canyon University
09.2021 - Current
Front Desk Receptionist / Resident Assistant
Fireside At Norterra Community Center
10.2020 - Current
High School Diploma -
KEYS of Arizona
08.2017 - 04.2021