Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Hernandez

Hesperia,CA

Summary

Knowledgeable Medical Scribe successful at operating in fast-paced, high-volume environments. Physically fit, active and energetic team player with a flexible and resourceful approach.

Overview

11
11
years of professional experience

Work History

Lead Scribe

Pacific Eye Institute
10.2020 - Current
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
  • Selected appropriate ICD-10 and CPT codes for records.

Technician

Pacific Eye Institute
06.2013 - Current
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.

Front Office Receptionist

Pacific Eye Institue
06.2016 - 04.2018
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Checked eligibility, and authorizations

Education

High School Diploma -

Options For Youth-Victorville Charter High School
Victorville, CA

Skills

  • Records Organization
  • Efficiency Improvement
  • Promotional Materials Coordination
  • Electronic Health Records Systems
  • Data Entry
  • Medical History Collection
  • Workflow Understanding
  • High-Volume Environments

Languages

Spanish

Timeline

Lead Scribe

Pacific Eye Institute
10.2020 - Current

Front Office Receptionist

Pacific Eye Institue
06.2016 - 04.2018

Technician

Pacific Eye Institute
06.2013 - Current

High School Diploma -

Options For Youth-Victorville Charter High School

Similar Profiles

CREATE PROFILE
Vanessa Hernandez