Vanessa Hernandez
Somerset,TX
Summary
High-performing Graduate Assistant with solid experience in providing academic and administrative support to faculty members and students. Skilled at assisting with course materials. Strong problem-solving skills and committed to staying current with best practices and trends in higher education.
Overview
3
3
years of professional experience
Work History
WAITRESS
Vallarta Grill
08.2020 - 11.2020
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
CASHIER
Tropicana
06.2021 - 08.2021
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
CASHIER
V & L Drive Thru
12.2021 - 04.2022
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
Graduate Assistant
OLLU
10.2023 - 01.2024
- Compiling data for academic papers.
- Assisted professors in the development of course materials for improved student engagement and understanding.
- Analyzed acquired information and presented to professors.
Education
Bachelors of Psychology - Psychology
UNIVERSITY OF THE INCARNATE WORD
05.2023
Associates of Science - Science
PALO ALTO COLLEGE
05.2020
Skills
- Bilingual
- Communication
- Customer Skills
- Leaderships
- Active Listening
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Graduate Assistant
OLLU
10.2023 - 01.2024
CASHIER
V & L Drive Thru
12.2021 - 04.2022
CASHIER
Tropicana
06.2021 - 08.2021
WAITRESS
Vallarta Grill
08.2020 - 11.2020
Bachelors of Psychology - Psychology
UNIVERSITY OF THE INCARNATE WORD
Associates of Science - Science
PALO ALTO COLLEGE
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