Vanessa Hill
Swartz Creek
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Administrative Office Assistant
Mr. Mold Remediation
04.2025 - Current
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
Scheduling Coordinator
Wax Orthodontics
10.2024 - 04.2025
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Licensed Insurance Agent
Farmers Insurance Agency
04.2022 - 10.2024
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Education
Certification - Medical Assisting
Ross Education
Flint, MIAssociates - Emergency Medical Technician
Baker College
Clinton Township, MISkills
- Verbal communication
- File organization
- Scheduling appointments
- Invoice processing
- Client relationship management
- New agent training
- Policy management expertise
- Customer service
- Innovation and creativity
- Coaching and mentoring
Timeline
Administrative Office Assistant
Mr. Mold Remediation
04.2025 - Current
Scheduling Coordinator
Wax Orthodontics
10.2024 - 04.2025
Licensed Insurance Agent
Farmers Insurance Agency
04.2022 - 10.2024
Certification - Medical Assisting
Ross Education
Associates - Emergency Medical Technician
Baker College
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