Vanessa Holguin Valencia
San Ysidro
Summary
Motivated and reliable professional seeking an opportunity to contribute skills and grow within a dynamic organization.
Overview
5
5
years of professional experience
Work History
Ambulatory Care Department Coordinator
San Ysidro Health Center
03.2023 - Current
- Documents and circulates meeting minutes
- Coordinates travel logistics as necessary.
- Facilitates staff development training while overseeing records to guarantee compliance with health plan regulations.
- Oversee and generate staff schedules.
- Updates and organizes departmental staff certification and licensure records in compliance with local, state, and federal regulations.
- Facilitates collaboration with clinic leadership to effectively manage multiple clinic schedules and address individual clinic staffing needs promptly and accurately.
- Creates tools and reports to facilitate administrative projects and operations linked to patient services and accreditation.
- Partners with HR to streamline hiring process for enhanced departmental staffing efficiency.
Patient Service Representative
San Ysidro Health Center
06.2022 - 03.2023
- Greeting patients, checking them in, and directing them to appropriate areas.
- Managing patient appointments, including new appointments, follow-ups, and cancellations.
- Maintaining patient charts, updating Electronic Health Records (EHRs), and managing phone lines.
- Verifying insurance coverage, collecting co-payments, and explaining financial requirements to patients.
- Answering inquiries, addressing patient complaints, and assisting with paperwork
Health Screener
San Ysidro Health
10.2020 - 04.2022
- Performed measurements of blood pressure, pulse rate, body temperature, height, and weight.
- conducting interviews to assess symptoms or underlying health issues.
- recording, organizing, and managing accurate patient data.
- following stringent infection control measures and applying proper personal protective equipment (PPE)
- Providing information on healthy lifestyles and directing patients to appropriate care if symptoms are detected
Education
Bachelor of Science - Physical Education
Universidad Autonoma De Baja California
Tijuana, Mexico12-2019
Skills
- Report preparation
- Scheduling coordination
- Supply and inventory management
- Employee scheduling
- Patient registration
- Conflict resolution
- Insurance verification
- Project Support
- Administrative oversight
- Problem-solving
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Ambulatory Care Department Coordinator
San Ysidro Health Center
03.2023 - Current
Patient Service Representative
San Ysidro Health Center
06.2022 - 03.2023
Health Screener
San Ysidro Health
10.2020 - 04.2022
Bachelor of Science - Physical Education
Universidad Autonoma De Baja California