Vanessa Guadalupe Holguin Valencia
San Ysidro,CA
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Ambulatory Care Department Coordinator
San Ysidro Health Center
03.2023 - Current
- Records and distributes minutes; schedules travel arrangements as needed. Schedules staff development training and maintains records to ensure compliance with health plan regulations. Oversight and create schedules.
- Maintains current records of departments staff certification/licensure as required by local/state/federal agencies. Collaborates with clinic leadership to successfully manage multiple clinic schedules and respond to individual clinic staffing needs in a timely and accurate manner. Develops tools and reports to support administrative projects and operations related to patient services and accreditation.
- Collaborates with HR to optimize efficiency of hiring process to meet department staffing needs.
Patient Service Representative
San Ysidro Health Center
06.2022 - 03.2023
- Assists patients in obtaining services and provides information on funding eligibility and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems.
Health Screener
San Ysidro Health
10.2020 - 04.2022
- Performs routine clerical functions as assigned (i.e., data entry, use of communication devices, answering, screening, and directing patient care questions to appropriate staff).
Education
Bachelor of Science - Kinesiology
01.2019
Skills
- Skilled in Microsoft Office tools
- Bilingual communication in English and Spanish
- Data entry accuracy
- Knowledge of Insurance and Benefits
- New hire integration
- Disciplinary actions
- Payroll management
- Collaborative project work
- Effective time management
- Analytical problem solving
- Quickly adjusting to change
- Organization
- Critical Thinking
- Workload prioritization
- Document control
- Scheduling coordination
- Report preparation
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Ambulatory Care Department Coordinator
San Ysidro Health Center
03.2023 - Current
Patient Service Representative
San Ysidro Health Center
06.2022 - 03.2023
Health Screener
San Ysidro Health
10.2020 - 04.2022