Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Vanessa Iodlovskaya

Feeding Hills,MA

Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Overview

3
3
years of professional experience

Work History

Bank Teller

Florence Bank
Springfield , MA
06.2023 - Current
  • Delivered exceptional customer service to clients through prompt response and efficient problem resolution.
  • Managed large amounts of money with precision, ensuring strict adherence to security protocols.
  • Informed clients about various banking services provided at the branch.
  • Provided assistance to other tellers during peak business hours as needed.
  • Maintained accuracy in the processing of customer deposits and withdrawals, while ensuring the daily balance of cash drawer.

Medical Receptionist

AM Medical
Longmeadow , MA
11.2022 - 06.2023
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Answered phones promptly and directed calls appropriately.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Communicated with patients with compassion while keeping medical information private.

Backroom Coordinator

TJX Companies
Westfield , MA
03.2021 - 11.2022
  • Optimized backroom storage for maximum space utilization.
  • Unloaded shipments from vendors into the store's backroom.
  • Managed warehouse operations for all facets of receiving, storing, packing, shipping, and delivery.
  • Collaborated with team members to ensure timely project completion.
  • Assisted with special projects, acquiring new skills and added responsibilities.
  • Maintained cleanliness and organization in stockroom to optimize productivity.

Education

Associate of Science - General Business

Springfield Technical Community College
Springfield, MA
12-2023

Bachelor of Science - Accounting

Westfield State University
Westfield, MA

Skills

  • Financial Transactions
  • Customer Relationship Management
  • Money Handling
  • Transaction Processing
  • Time management proficiency
  • Customer Relationship Management (CRM)
  • Customer relationship development

Languages

Russian
Native/ Bilingual

Affiliations

  • Member of my Church

References

References available upon request.

Timeline

Bank Teller

Florence Bank
06.2023 - Current

Medical Receptionist

AM Medical
11.2022 - 06.2023

Backroom Coordinator

TJX Companies
03.2021 - 11.2022

Associate of Science - General Business

Springfield Technical Community College

Bachelor of Science - Accounting

Westfield State University

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Vanessa Iodlovskaya