Work History
Education
Skills
Languages
Timeline
Generic

Vanessa John

Brooklyn

Work History

Domestic violence advocate

Younity
  • Safety planning works confidentially with survivors to protect themselves.
  • Offering immediate non-judgmental, emotionally active listening to help survivors process trauma.
  • Assisting with emergency needs, including housing, food, and medical care, and guiding victims through the legal process.

Case Manager

Oaks Integrated Care
  • Assist the client with financial benefits, shelter, screening, completing intakes, Linkages, and resources.
  • Helping clients make informed decisions by acting as advocates regarding treatment options.
  • Evaluating client needs to provide a personalized plan.
  • Provide support to the client’s needs and support system.
  • Educate patients on risk prevention and refer them to support groups.

Foundation Behavioral Health
  • Observed, documented, and reported changes in patient behavior, mood, and mental status to clinical staff
  • Provided 1:1 patient monitoring to ensure safety, emotional support, and compliance with care plans.
  • Maintained a safe, calm, and structured environment in accordance with facility policies.
  • Supported patients during episodes of distress using de-escalation and therapeutic communication techniques

Sidekicks Support Services
  • Observe and record patient behavior.
  • Assisting patients with daily living skills
  • Help implement the treatment plan.
  • Maintaining safety

SERV Behavior Health
  • Counseling a woman with mental health illness
  • Assist with groups and daily activities.
  • Advocate and monitor with medications.
  • Conduct assessments and monitoring behavior/suicide ideation

AHRC Internship
  • Provide support to people with intellectual and developmental disabilities.
  • Advocates teach, provide counseling, solve problems, and personalize the home environment.
  • Oversight of all safety and health, provide direct support at home and in the community.
  • Conducting groups with TBI individuals.
  • Completes necessary documentation in an efficient and timely manner.

Customer services/cashier

Century21Store
  • Assist and speak to patient, managing files and scheduling meetings)
  • Knowledge of third-party operating procedures and regulations
  • Responsible for handling the financial books, process copay, and Insurance claims, resolving patient claims, entering data, and following protocol.

Surnergy Homecare
  • Supportive in maintaining healthy, safe, and comfortable environments for participants.
  • Assist in turning and positioning, personal hygiene care, and showering participants.
  • Arranged transportation and accompanied patients to appointments, daily errands and other social gatherings

Student’s Ambassador/Admissions Office
  • Assisted with the planning of the annual open house, guided students to prospective counselor.
  • Provided quality customer service while giving campus tours.
  • Answered academic and student life inquiries for prospective students and parents.

Medical Assistant’s Intern
  • Assessed patient vital signs, such as weight, blood pressure and medical history.
  • Assisted medical staff with Electrocardiography, Clinical Asepsis, and CPR
  • Aided Physicians in urinary incontinence, abnormal uterine bleeding, and Pap examinations
  • Processed health insurance claims
  • Developed knowledge of pregnancy management, Fibroid management, and Infertility treatment
  • Observed Laparoscopic surgery, Pelvic pain and Endometriosis.

Education

BA of Social Work -

Mercy College
Dobbs Ferry, NY
05-2020

Master of Social Work - undefined

Capella University
01-2028

Skills

  • Proficient in providing office support with an understanding of procedures and processing health insurance claims
  • Capable of handling multiple tasks simultaneously
  • Great verbal and written communication

Languages

Creole
French
English

Timeline

Master of Social Work - undefined

Capella University

Medical Assistant’s Intern

Student’s Ambassador/Admissions Office

Surnergy Homecare

Customer services/cashier

Century21Store

AHRC Internship

SERV Behavior Health

Sidekicks Support Services

Foundation Behavioral Health

Case Manager

Oaks Integrated Care

Domestic violence advocate

Younity

BA of Social Work -

Mercy College

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Vanessa John