Vanessa Jordan
Quantico
Summary
Dynamic healthcare professional with extensive experience as an ED Registrar at Mary Washington Hospital Center, adept at clinical documentation and patient registration. Proven ability to enhance patient outcomes through effective communication and attention to detail, ensuring accurate financial information and compliance with HIPAA regulations. Committed to delivering exceptional customer service in fast-paced environments.
Experienced medical professional prepared for demands of this role. Strong focus on emergency medicine, patient care, and clinical decision-making. Known for collaborative teamwork and adaptability to changing needs. Reliable in delivering results while maintaining high standards in fast-paced environments.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ED Registrar
Ensemble Health Partners
11.2024 - Current
- Registered and verified patient records before triage with most up-to-date information.
- Obtained payments from patients and scanned identification and insurance cards.
- Reviewed, assessed, and evaluated patient registrations, verified accuracy of demographic and financial information and corrected erroneous registrations.
ED Registrar
Mary Washington Hospital Center
02.2024 - 11.2024
- Verified financial and insurance information using appropriate database retrieval systems.
- Maintained current knowledge base regarding insurance information and managed care guidelines.
- Guided and assisted patients and staff members regarding insurance regulations.
- Obtained payments from patients and scanned identification and insurance cards.
Lead Supervisor in Charge (LSIC)
The Landings Of Swansboro
02.2020 - 10.2023
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Implemented regular performance reviews, providing constructive feedback and setting achievable goals for improvement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Medication Aide
Yuma Senior Assisted Living Facility
01.2016 - 08.2019
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
Medication Aide
Emerald Springs Assited Living
04.2018 - 06.2019
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Safeguarded patients from potential drug interactions by carefully reviewing their medical histories before administering any new medications.
- Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
Education
No Degree - General Studies
Yuma High School
Yuma, AZ05-2007
Skills
- Clinical documentation
- Healthcare ethics
- Language proficiency
- Teamwork
- Attention to detail
- Multitasking
- HIPAA compliance
- Effective communication
- Verbal and written communication
- Cash handling
- Patient education
- Office administration
- Patient scheduling
- Flexible schedule
- Computer proficiency
- Patient registration
- Customer service
- Reliability
Certification
- Certifed Revenue Cycle Represenative (3/1/2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
ED Registrar
Ensemble Health Partners
11.2024 - Current
ED Registrar
Mary Washington Hospital Center
02.2024 - 11.2024
Lead Supervisor in Charge (LSIC)
The Landings Of Swansboro
02.2020 - 10.2023
Medication Aide
Emerald Springs Assited Living
04.2018 - 06.2019
Medication Aide
Yuma Senior Assisted Living Facility
01.2016 - 08.2019
No Degree - General Studies
Yuma High School
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