Vanessa Juarez
Garden Grove,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated Food professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Senior Institutional Cook
Orange County Sheriff's Department
05.2015 - Current
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Prepared and served over 1,800 nutritious meals each day.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Updated daily logs, checked in deliveries and submitted weekly reports.
- Followed proper procedures for use of government-provided commodities.
- Managed team of 25 inmate staff, monitored productivity and developed improvement plans to maximize performance.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cook
ARAMARK, Higher Education
09.2011 - 05.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
Cashier
Costco Wholesale
05.1998 - 03.2006
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
No Degree - Medical Assisting
Concorde Career College
Garden Grove, CA08.2009
High School Diploma -
Garden Grove High School
Garden Grove, CA06.1998
Skills
- Reading Comprehension
- Maintaining Clean Work Areas
- Food Prep Techniques
- Critical Thinking
- Active Listening
- Health Code Requirements
- Conflict Resolution
- Proper Storage Procedures
- Effective Customer Service
- Collaborative Relationships
- Portion Sizes
- Kitchen Sanitation
- Special Events
- Health Inspections
- Customer Service Standards
- Customer Needs Assessments
- Health Guidelines
- Cooking Procedures
Timeline
Senior Institutional Cook
Orange County Sheriff's Department
05.2015 - Current
Cook
ARAMARK, Higher Education
09.2011 - 05.2015
Cashier
Costco Wholesale
05.1998 - 03.2006
No Degree - Medical Assisting
Concorde Career College
High School Diploma -
Garden Grove High School
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