Vanessa Khang
Sacramento,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Advanced Pain Diagnostic & Solutions
Roseville, CA
05.2023 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Barista
Dutch Bros
Citrus Heights, CA
06.2021 - 10.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Received and accurately processed customer payments.
Medical Assistant
Sayed Hussain, MD
Roseville, CA
12.2022 - 05.2023
- Scheduled appointments for patients via phone and in person.
- Documented notes during patient visits.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Clinical Medical Assistant Extern
Sierra Hematology & Oncology
Citrus Heights, CA
04.2022 - 06.2022
- Assisted back office patient processes to reduce office wait times.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
Education
Certificate of Completion - Medical Assisting
Carrington College California - Sacramento
Sacramento, CA04.2022
High School Diploma -
Mesa Verde High School
Citrus Heights, CA06.2021
Skills
- Venipuncture and Phlebotomy
- HIPAA Compliance
- Medical Billing
- Time Management
- Clear Communication
- Cleaning and Sanitizing
- Multitasking and Prioritization
- Problem Anticipation and Resolution
- Customer Service
- Cash Handling
- Employee Training
- Credits and Refunds
- Call Response and Transfer
- Customer Assistance
- Ordering and Stocking
Timeline
Medical Assistant
Advanced Pain Diagnostic & Solutions
05.2023 - Current
Medical Assistant
Sayed Hussain, MD
12.2022 - 05.2023
Clinical Medical Assistant Extern
Sierra Hematology & Oncology
04.2022 - 06.2022
Barista
Dutch Bros
06.2021 - 10.2023
Certificate of Completion - Medical Assisting
Carrington College California - Sacramento
High School Diploma -
Mesa Verde High School