Verified
This profile is verified using an email address.
Vanessa Kleinschmidt
Austin,Texas
Summary
Detail-oriented professional with expertise in optimizing operational efficiency and enhancing guest satisfaction. Skilled in managing diverse business needs and creating welcoming environments. Strong organizational abilities streamline reservations and seating arrangements, ensuring smooth operations in high-pressure settings.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Hostess/Cashier/Food Runner
Nando's Peri-Peri Chicken
06.2025 - Current
- Greeted and seated guests promptly upon arrival and ensured a friendly and welcoming dining experience.
- Coordinated with team members to ensure smooth dining experiences while handling guest inquiries and resolving minor issues effectively.
- Assisted in training new staff on customer service standards and procedures throughout different positions.
Volunteer
North Austin Medical Center
01.2025 - Current
- Supported hospital staff in a clinical setting while maintaining patient confidentiality.
- Assisted with patient-facing and behind-the-scenes tasks to improve workflow and patient experience.
- Gained exposure to hospital operations, patient care environments, and interdisciplinary healthcare teams.
- Total Current Volunteering Hours: 72
Hostess/Cashier, Server
Kyoto Asian Cuisine
02.2022 - 06.2025
- Managed reservations and waitlists to optimize table turnover and guest flow.
- Delivered consistent customer service while managing multiple tasks to enhance guest satisfaction
- Honed professionalism, time management, and interpersonal communication skills to improve guest interactions
- Ensured dining area cleanliness and organization to create a welcoming atmosphere for guests.
Education
Bachelor of Science - Psychology
University of Texas At Austin
Austin, TX05-2028
High School Diploma -
East View High School
Georgetown, TX05-2024
Skills
- Point of sale
- Customer service
- Comfortable in patient-facing environments
- Clear verbal and written communication
- Active listener
- Team collaboration
- Comfortable in team-based environments
- Audience adaptation
- Advanced in Mandarin
Certification
Certified Medical Assistant Course, 2026, 180, Completed a 180-hour Certified Medical Assistant training program focused on clinical and administrative healthcare skills, including patient care, vital signs, infection control, medical terminology, EHR documentation, phlebotomy, and professionalism in healthcare settings.
Timeline
Hostess/Cashier/Food Runner
Nando's Peri-Peri Chicken
06.2025 - Current
Volunteer
North Austin Medical Center
01.2025 - Current
Hostess/Cashier, Server
Kyoto Asian Cuisine
02.2022 - 06.2025
Bachelor of Science - Psychology
University of Texas At Austin
High School Diploma -
East View High School