Samantha Lopez
Copperas Cove,TX
Summary
Highly personable and skilled in customer service, with background as Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Able to create a welcoming atmosphere for guests and address needs in a timely manner, resulting in improved customer satisfaction. Able to work effectively under pressure while maintaining a smooth operation of front of house duties
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Hostess/Cashier/Food Runner
Little Fatty
Los Angeles, California
02.2026 - 10.2026
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Initiated positive customer interactions to enhance their dining experience, answered questions, and recommended specials to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions, ensuring efficient customer communication.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Built positive relationships with other front-of-house and kitchen staff.
Front Of House/Cashier/Barista
Gjusta
Venice
11.2025 - 02.2026
- Greeted front of house guests and processed payments with friendly service.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Demonstrated strong problem solving skills when dealing with customer issues or complaints.
- Assisted with training new employees on register operations and customer service techniques.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Front of House(Cashier,Expo,Barista)
Lodge Bread
Culver City
01.2024 - 11.2025
- Ensured compliance with food safety and sanitation standards to maintain a safe dining environment
- Processed customer payments accurately and balanced daily drawer
- Remained calm and focused under pressure during high-volume periods and special events
- Adhered to food safety and sanitation standards in kitchen operations
Education
High School Diploma -
Hamilton High School
Culver City 08.2019 - 06.2023
Skills
- Reservation management
- POS systems
- Cash handling
- Sanitation practices
- Customer service
- Telephone communication
- Effective multitasking
- Team coordination
- Problem solving
- ServSafe certified
LANGUAGES
Fluent English, Fluent Spanish
Timeline
Hostess/Cashier/Food Runner
Little Fatty
02.2026 - 10.2026
Front Of House/Cashier/Barista
Gjusta
11.2025 - 02.2026
Front of House(Cashier,Expo,Barista)
Lodge Bread
01.2024 - 11.2025
High School Diploma -
Hamilton High School
08.2019 - 06.2023