Vanessa Kunkel
Franklin ,NC
Summary
Talented Sales Consultant with excellent lead generation potential and more than 30 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities.
Overview
33
33
years of professional experience
Work History
Real Estate Broker
Keller Williams
Franklin, North Carolina
01.2022 - Current
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Collected fees and documented payment processes for property transactions.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
Server Trainer
Julep Farms/Four65
Dillard, GA
10.2020 - Current
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Provided continuous evaluation and feedback to server employees.
- Created, updated and implemented training plans in collaboration with restaurant management.
- Trained new team members on restaurant procedures, menu items and performance strategies.
Sales Consultant
Relax The Back
Palm Beach Gardens, FL
11.2013 - 08.2020
- Utilized strong customer service skills to meet and exceed sales goals by 25%. Number one sales person in entire franchise.
- Worked hard daily to promote exemplary level of tailored service to each customer, whether through email, by phone or in person.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Cultivated customer and community relationships to promote long-term business growth.
Director of Training
50 Eggs Inc.
Miami, FL
03.2010 - 11.2013
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Hired and trained new team members for opening new and multiple restaurant concepts.
- Developed and implemented new training program for multiple restaurant concepts.
- General Manager for Lime Fresh Mexican Grill.
- Responsible for maintaining quality standards for 7 franchisees.
Owner/Operator
VanNan's Wholesale Plant Brokerage Inc.
Kennesaw, GA
02.2000 - 03.2010
- Developed customer base by cold-calling jobsites, landscape architects, golf course superintendents and landscape companies.
- Established relationships with multiple wholesale nurseries to insure quality plant material, including tagging and clearly stating specs.
- Invested time learning about plant material appropriate for geographical areas of landscape.
- Followed up on all deliveries possible to insure plant material was of the quality required. This included assisting jobsite managers in proper planting techniques, spacing, watering, etc.
- Had an excellent reputation as trustworthy, dependable, able to fulfill plant needs by suggesting substitutions when necessary.
- Organized trucks to accommodate multiple pickups and deliveries.
Restaurant Manager
Chilis
Kennesaw, GA
01.1997 - 02.2000
- Optimized profits by controlling food, beverage and labor costs daily.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
- Projected positive atmosphere, making Chilis welcoming and inviting.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
General Manager
Three Dollar Cafe
Atlanta, GA
02.1990 - 01.1997
- Directly responsible for opening and operating three new restaurants.
- Determined best equipment for best prices.
- Hired and trained team members.
- Successful at all aspects of restaurant management.
Education
No Degree - Public Relations And Marketing
Kennesaw State University
Kennesaw, GAReal Estate Broker - Real Estate
Cumbie & Trull
Asheville, NC12.2021
Skills
- Customer service
- Organization
- Communications
- Team building
- Problem resolution
Accomplishments
Top selling sales consultant for 4 consecutive years.
Resolved challenges through excellent communication.
Developed new and repeat clients.
Thourough follow up.
Timeline
Real Estate Broker
Keller Williams
01.2022 - Current
Server Trainer
Julep Farms/Four65
10.2020 - Current
Sales Consultant
Relax The Back
11.2013 - 08.2020
Director of Training
50 Eggs Inc.
03.2010 - 11.2013
Owner/Operator
VanNan's Wholesale Plant Brokerage Inc.
02.2000 - 03.2010
Restaurant Manager
Chilis
01.1997 - 02.2000
General Manager
Three Dollar Cafe
02.1990 - 01.1997
No Degree - Public Relations And Marketing
Kennesaw State University
Real Estate Broker - Real Estate
Cumbie & Trull
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