Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vanessa Lester

Flatwoods,LA

Summary

VA Program Director at Gulf Coast Social Services with a proven track record in relationship building and program leadership. Great in budgeting and financial management, successfully enhancing resource availability for veterans. Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management. Known for adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

VA Program Director

Gulf Coast Social Services
06.2018 - Current
  • Established partnerships with veterans and their families to expand resource availability and support for program initiatives.
  • Managed scheduling, training, and supervision of DSW staff for efficient shift coverage.
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.

Ward Clerk

Naomi Heights Nursing & Rehabilitation Center
09.2014 - 06.2018
  • Coordinated patient admissions and ensured smooth information flow between departments.
  • Managed appointment scheduling to optimize patient flow and reduce wait times.
  • Assisted with patient discharge processes, providing necessary documentation and support.
  • Maintained accurate medical records and ensured compliance with regulatory standards.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Education

High School Diploma -

Northwood Hight School
Lena,LA
05-2009

Skills

  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • Organizational leadership
  • Budgeting and financial management

Certification

  • CNA - Certified Nurse Assistant

Timeline

VA Program Director

Gulf Coast Social Services
06.2018 - Current

Ward Clerk

Naomi Heights Nursing & Rehabilitation Center
09.2014 - 06.2018

High School Diploma -

Northwood Hight School
Vanessa Lester