Vanessa Licea
Lubbock,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Specialist
Starcare Hospital
Lubbock , TX
09.2020 - Current
- Provided crisis intervention services in emergency situations.
- Collaborated with other professionals to coordinate optimal care for clients.
- Assisted in developing action plans for individuals at risk of suicide or self-harm behaviors.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Guided clients in developing skills or strategies for dealing with problems.
Line Worker/Cashier Helper
La Madeleine
Irving, TX
10.2016 - 10.2019
- Assisted in the assembly of products on the production line.
- Maintained accurate records of all parts and materials used during production.
- Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
- Performed quality control checks to ensure product specifications were met.
- Cleaned up work area at end of shift to maintain a safe working environment for other employees.
Bilingual Mortgage Agent
Deval LLC
Irving , TX
05.2019 - 06.2019
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
Education
Bachelor of Science - Kinesiology
Texas Tech University
Lubbock, TX05-2022
High School Diploma -
Uplift Education Infinity Preparatory High School
Irving, TX05-2018
Registered Nurse
Covenant School of Nursing
Lubbock, TXSkills
- Tracking client progress
- Developing relationships
- Crisis Intervention
- Suicide Prevention
- Safety and risk assessments
- Multitasking
- Bilingual fluency in Spanish
- Vital Sign Monitoring
- ADL support
- HIPAA Compliance
- IV Insertion
- Equipment Disinfection
- Patient Safety
- Patient Communication
Certification
- First Aid/CPR
- CPR and AED Certified
Languages
Spanish
Native/ Bilingual
Timeline
Mental Health Specialist
Starcare Hospital
09.2020 - Current
Bilingual Mortgage Agent
Deval LLC
05.2019 - 06.2019
Line Worker/Cashier Helper
La Madeleine
10.2016 - 10.2019
Bachelor of Science - Kinesiology
Texas Tech University
High School Diploma -
Uplift Education Infinity Preparatory High School
Registered Nurse
Covenant School of Nursing
- First Aid/CPR
- CPR and AED Certified
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