Vanessa Lizardo-Hernandez
Aurora,CO
Summary
Dependable employee with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
South Denver Gastroenterology
12.2022 - Current
- Scheduled evaluations and procedures for patients
- Processed patient intake information and updated medical records prior to treatment
- Provided administrative support for patient care staff
- Communicated with patients to ensure quality of care and develop care plans
- Troubleshot and resolved complex customer service issues to enhance patient and family experience
- Established strong work network by building professional relationships with physicians and fellow employees
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage
- Compiled and maintained medical charts and reports in complex digital databases
- Explained policies, procedures and services to patients.
Host Home Provider
RESIDENTIAL CARE SERVICES
08.2018 - 10.2022
- Helped clients stay happy and healthy by providing mental and emotional support
- Assisted with client personal care needs to foster independence and well-being
- Supervised medication administration, personal hygiene and other activities of daily living
- Monitored health and well-being of clients and reported significant health changes
- Partnered with registered nurses and physiotherapists to provide care to patients
- Maintained detailed records of services performed on clients
- Performed vitals and administered medications
- Assisted clients with maintaining good personal hygiene
- Contacted medical providers on behalf of clients to follow up on appointments.
Medical Assistant
Rocky Mountain Gastroenterology
12.2014 - 02.2021
- Scheduling procedures/office visits
- Vitals
- Updating patient history in EMR
- Administering injections
- Understanding/interpreting biopsy results
- Answering triage calls
- Knowledge to determine treatment options
- Obtain prior authorizations/verifying insurance
- Preparing patients for procedures
- Collect patient specimens.
Medical Assistant
Panorama Orthopedics & Spine Center
03.2014 - 12.2014
- Assisted with medical procedures
- Obtaining vitals
- Entered chart abstractions into EMR
- Preparing patients for examination or procedure
- Obtained medical records for physician
- Stocked and cleaned patient rooms
- Updating patient chart with past/current medical history
- Blood draws for medical clearance.
Medical Assistant
Lowry Pediatrics
12.2012 - 12.2013
- Hired from 200-Hour Medical Assisting Externship
- Sterilization and infection control
- Prepares patients for procedures
- Collect patient specimens
- Take patient history
- Vitals
- Assisted with procedures
- Injections
- Scheduling appointments
- Verifying insurance
- Blood draws.
Education
Medical Assistant Diploma -
Everest College
Aurora, CO03.2013
Highschool Diploma -
Montbello Highschool
Denver, CO05.2011
Skills
- CPR Certification
- First Aid Certification
- Critical Thinking
- Caring Companionship
- Personal Hygiene Assistance
- Service Documentation
- Household Cleaning
- Progress Tracking
- Patient Care Coordination
- Supportive Personality
- HIPAA Compliance
- Payment Collection
- Meal preparation
- Office Administration
- Wound care
- Housekeeping
- Mental health support
- Cash management experience
- Resource advocacy
- Data collection
- Life management
- Behavior modeling
- Proper Hand washing Procedures
- Draping and Positioning
- Preparation for Physical Exam
- Assist with minor office surgery
- Prenatal Care Exam
- Knowledge of Self-Breast Exam
- Vision Screening
- PKU's
- Ear/Eye Irrigation
- Insurance Billing
- Appointment Scheduling
- ICD-10/CPT coding
- Injections/Medication Administration
- Ambulatory devices
- Blood draws
- IV Insertion
Certification
IV Technician
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator
South Denver Gastroenterology
12.2022 - Current
Host Home Provider
RESIDENTIAL CARE SERVICES
08.2018 - 10.2022
Medical Assistant
Rocky Mountain Gastroenterology
12.2014 - 02.2021
Medical Assistant
Panorama Orthopedics & Spine Center
03.2014 - 12.2014
Medical Assistant
Lowry Pediatrics
12.2012 - 12.2013
Medical Assistant Diploma -
Everest College
Highschool Diploma -
Montbello Highschool
IV Technician
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