Vanessa L. Wilson
Ft. Lauderdale,Fl.
Summary
Security professional with extensive experience at Allied Universal Security, specializing in incident investigation and crisis management. Demonstrated ability to resolve complex issues and improve team performance. Skilled in Microsoft 365 and CCTV monitoring, contributing to a secure environment and positive staff relations. Dedicated to upholding data privacy and operational excellence.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Assistant Director of Security
Allied Universal Security
07.2023 - Current
- Manage the functions of the security staff daily. Resolving any and all work related issues that may arise with the management team and security, correct any payroll issues as well as scheduling conflicts. Review CCTV recordings for investigations and report any findings. Administer disciplinary action when required.
Shift Supervisor
Allied Universal Security
10.2021 - 05.2023
- Maintain a secure environment at Westside Regional Medical Center, ensuring staff is present in areas needed. I am familiar with the computer-generated payroll functions and scheduling staff. Knowledgeable of working on the CCTV recordings. I respond to complaints, resolve issues that arise with Administration, staff, and visitors. Administer disciplinary action when required.
Shift Supervisor
G4S Secure Solutions Incorporated
02.2021 - 10.2021
- During my tenure at Miami Jewish Medical Center and Westside Regional Medical Center having an open-door approach with the staff, listening to their needs, accommodating scheduling conflicts when able created a positive environment. Redirecting officers with issues with staff or visitors in a positive way when needed. I conducted computer-generated functions regarding staffing, transposed/ responded to emails/memos regarding staffing issues, complaints as well as disciplinary action when required.
Security Guard
U.S. Security Associates Inc.
10.2015 - 06.2017
- During my tenure at my job duties entailed maintaining an accurate daily log sheet, which meant logging visitors in/out of the campus, engaging contact with anyone not authorized to be on the campus grounds as well as reporting any suspicious activity. Conduct fire drills and any other safety drills needed. I also did rover patrol to ensure that all gates and doors were secure. Watched CCTV to maintain visual of all secure areas, checking for any suspicious activity.
Clerk Typist Specialist
Polk Correctional Institution
05.2004 - 10.2004
- During my tenure in the Medical Department my job duties consisted of consolidating computer-generated payments with company P-card for medical services, ordering supplies for inmates and the medical department, distributing medical equipment to the inmates for medical conditions, creating and responding to emails for my supervisor, taking and distributing minutes for all staff meetings.
Secretary Specialist/FC
Broward Correctional Institution
08.2001 - 05.2004
- Working at a maximum-security prison my job duties required me to order all office supplies for different departments, ordered supplies for the inmates, collected, and responded to all grievances of the inmates as the Inmate Grievance Coordinator, conducted training drills, sat in on disciplinary hearings, creating and responding to emails and phone calls for my supervisor, supervised inmates for work detail.
Senior Clerk, WPSO/CJIT
Department of Corrections Probation & Parole
12.1993 - 08.2001
- In these positions my job duties consisted of typing warrants and affidavits, preparing documents for court pertaining to probation and parole violations, using computer programs to conduct background checks on staff, offenders, creating Excel spreadsheet for offender First-Step payments, answering phones, and distributing incoming/outgoing mail.
Security Guard
Allied Universal Security
08.2017 - 02.2000
- Maintained visual of the security gate in a secure entry and exit area of Port Everglades. I was also a part of the Rover Patrol, which entailed checking to ensure that all gates and doors in sensitive entry points were secure. Prepared daily activity logs. Contacted law enforcement about anyone not authorized to be in any secure area, reported any suspicious activity.
Education
Bachelor of Science Degree - Criminal Justice and Administration
University of Phoenix
Phoenix, AZ01.2020
Associate of Arts Degree - Criminal Justice
University of Phoenix
Phoenix, AZ05.2015
Skills
- Proficient with Microsoft 365, Power Point, Excel
- Data privacy
- Problem-solving aptitude
- File and records management
- Incident investigation
- CCTV monitoring
- Crisis management
Certification
- TRAINING: Security Officer Training Course A&B (40 hours) 07/29/11
- “CC” Private Investigator Intern Training Course (40 hours) 12/16/12
- FBAT Test 10/02/17
- CJBAT Test 02/20/18
- EMS Safety CPR, AED & First Aid 02/18/21
- CPI Training 05/17/23
- LICENSES Security Officer “D” License with the State of Florida Expires: 10/13/25
- TWIC License Expires: 07/28/22
- Concealed Weapon or Firearm License with the State of Florida Expires: 12/09/27
- Security Officer “G” License with the State of Florida Expires: 12/11/25
PROFILE SUMMARY
- Demonstrates Leadership, Displays Preventive Measure Skills
- Demonstrates Creativity to Implement New Ideas for Improvement to working conditions
- Familiar with Dispatching, Monitoring CCTV Systems
- Proficient with computers and six- line switchboard
Timeline
Assistant Director of Security
Allied Universal Security
07.2023 - Current
Shift Supervisor
Allied Universal Security
10.2021 - 05.2023
Shift Supervisor
G4S Secure Solutions Incorporated
02.2021 - 10.2021
Security Guard
Allied Universal Security
08.2017 - 02.2000
Security Guard
U.S. Security Associates Inc.
10.2015 - 06.2017
Clerk Typist Specialist
Polk Correctional Institution
05.2004 - 10.2004
Secretary Specialist/FC
Broward Correctional Institution
08.2001 - 05.2004
Senior Clerk, WPSO/CJIT
Department of Corrections Probation & Parole
12.1993 - 08.2001
Bachelor of Science Degree - Criminal Justice and Administration
University of Phoenix
Associate of Arts Degree - Criminal Justice
University of Phoenix
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