Hi, I’m
Vanessa Madison
Social Work
Fort Worth,TX
Summary
Compassionate professional with strong expertise in housing services, prepared to drive impactful results. Demonstrates keen ability to adapt to evolving challenges and collaborate effectively with teams. Skilled in client assessment, housing program administration, and resource coordination. Known for reliability, effective communication, and results-driven approach.
Overview
18
years of professional experience
1
Certification
Work History
MHMR
Housing Specialist, Tenant Support Specialist
01.2022 - Current
Humana
Certified Pharmacy Technician Clinical Programs
01.2020 - 01.2021
Omnicare Pharmacy
Customer Service Representative
01.2019 - 01.2021
JPS Health Network
Certified Pharmacy Technician
01.2013 - 01.2019
CVS Pharmacy
Lead Pharmacy Technician
01.2007 - 01.2013
Education
The University of Texas At ArlingtonArlington, TX
Masters of Social Work
12-2024
The University of Texas at Arlington
Bachelor’s degree
03.2023
Tarrant County College
Associate degree
03.2020
Skills
- Strong interpersonal and communication skills
- Detailed record-keeping
- Caring and empathic
- Customer service skills
- Critical thinking and negotiating
- Team building and emotional intelligence
- Problem-solving
- Connect with vendors regarding available pharmaceutical drugs
- Ensure cleanliness of the work environment according to state regulations
- Trained all new personnel and existing employees on all processes
- Educated patients on the importance of filling their maintenance medications,
- Excellent verbal and written communication skills
- Effectively listening to the needs of my patients
- Conflict resolution
- Client needs assessments
- Satori alternative to managing aggression (SAMA)
- Certified in CPR/AED
- Affordable Housing Knowledge
- Adult Needs and Strengths Assessment (ANSA)
Certification
Licensed Texas State Board of Pharmacy, Texas, 01/01/09
Qualified Mental Health Professional, Texas, 12/11/2023
Honorsandaffiliations
Phi Theta Kappa International Honor Society, Tarrant County College, Phi Tau Chapter, Graduated Summa Cum Laude 2023
Accomplishments
Summa Cum Laude 2023
Community Service
- Phi Theta Kappa International Honor Society, Phi Tau Chapter, 01/01/18 - 12/31/20
- Volunteer feeding the homeless with Inspiring Temple of Praise Church
- Volunteer planting trees with The Arlington Conservation Council at Randol Mill Park
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housing Specialist, Tenant Support Specialist
MHMR
01.2022 - Current
Certified Pharmacy Technician Clinical Programs
Humana
01.2020 - 01.2021
Customer Service Representative
Omnicare Pharmacy
01.2019 - 01.2021
Certified Pharmacy Technician
JPS Health Network
01.2013 - 01.2019
Lead Pharmacy Technician
CVS Pharmacy
01.2007 - 01.2013
The University of Texas at Arlington
Bachelor’s degree
Tarrant County College
Associate degree
The University of Texas At Arlington
Masters of Social Work
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