Vanessa Maiai
West Jordan,UT
Summary
Dynamic professional with a proven track record in quality control and continuous improvement, honed across roles at Edwards Lifesciences and other leading companies. Skilled in bilingual communication and problem-solving, I excel in ensuring product excellence and regulatory compliance. My ability to learn quickly and communicate effectively drives operational efficiency and enhances customer satisfaction.
Overview
6
6
years of professional experience
Work History
Associate Inspector
Edwards Lifesciences
Draper, Utah
09.2022 - Current
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Recommended essential corrective actions based on test results.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
Warehouse Forklift Operator
XPO Logistics
Salt Lake City, Utah
11.2021 - 02.2025
- Received, inspected and stocked incoming shipments.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
Layup Technician
Albany Engineered Composites
Salt Lake City, Utah
03.2020 - 09.2021
- Inspected final results and compared to production order to support quality assurance.
- Measured cured laminates using calipers or micrometers to verify compliance with customer requirement tolerances.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Inspector
Hunter Douglas Window Fashions
Salt Lake City, UT
09.2019 - 02.2020
- Reviewed and inspected products for conformance to established standards, specifications and customer requirements.
- Identified and resolved quality issues, escalating critical problems to supervisors.
Customer Service Representative
Digicel
Apia, Samoa
01.2019 - 07.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Resolved customer complaints promptly and efficiently.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
St Mary´s College
Vaimoso Apia Samoa12-2018
Skills
- Quality control
- Continuous improvement
- Good communication skills
- Fast learner
- Claims evaluation
- Problem-solving
- Bilingual communication
Accomplishments
- Award of prefect, Award of 3rd place in Commerce, Certificate of Distinction in Hgh School
Languages
English
Professional
Samoan
Native/ Bilingual
Timeline
Associate Inspector
Edwards Lifesciences
09.2022 - Current
Warehouse Forklift Operator
XPO Logistics
11.2021 - 02.2025
Layup Technician
Albany Engineered Composites
03.2020 - 09.2021
Inspector
Hunter Douglas Window Fashions
09.2019 - 02.2020
Customer Service Representative
Digicel
01.2019 - 07.2019
High School Diploma -
St Mary´s College
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