Hi, I’m
Vanessa Mails
Fresno,CA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
9
years of professional experience
1
Certification
Work History
Silverliner IncFresno, CA
Human Resources Manager
02.2021 - Current
Job overview
- Motivated employees through special events, incentive programs, and constructive feedback.
- Led new talent acquisition and recruitment process for over 60 new hires.
- Conducted employee onboarding and helped organize over one thousand hours of training and development initiatives.
- Organized and led staff orientation programs and training to promote collaboration.
- Plan, implement, evaluate, and administer all Human Resources strategies and programs, including employment management (leaves, unemployment, workers compensation, etc.), staff recruitment and retention, benefits, compensation, employee relations, and shared services.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Streamline Security ServicesHouston, TX
Human Resources Coordinator
01.2019 - 11.2020
Job overview
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and on-boarding employees.
- Ensured guards are ready for work with appropriate documentation (work permits, work authorizations, resident cards etc) and checking for expired paper work.
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Developed and administered internal surveys to evaluate employee satisfaction.
Medequip Assistive TechnologyLondon, United Kingdom
HR Generalist
01.2015 - 07.2018
Job overview
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Managed complaints brought in by staff and vendors/
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Education
University of East LondonUnited Kingdom
Master of Arts from International Human Resurce Management
04.2012
University of East LondonUnited Kingdom
Bachelor of Arts from Law
03.2011
Skills
- Legal background and ability to interpret policies and act as mediator when needed
- Contract Negotiation
- Recruitment
- Microsoft Office proficiency
- Training and mentoring
- Payroll coordination
- Equal opportunities facilitation
- Organizational Development
Certification
- Certified Nursing Assistant - 2023
- Certified Medical Assistant - 2022
- SHRM - Society for Human Resource Management certification - Ongoing
Timeline
Human Resources Manager
Silverliner Inc
02.2021 - Current
Human Resources Coordinator
Streamline Security Services
01.2019 - 11.2020
HR Generalist
Medequip Assistive Technology
01.2015 - 07.2018
University of East London
Master of Arts from International Human Resurce Management
University of East London
Bachelor of Arts from Law
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