Vanessa Marquez - Cotero
Riverside,CA
Summary
Dedicated Medical Assistant bringing several years (4+ years ) of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
7
7
years of professional experience
Work History
Medical Assistant ( Back Office Lead )
Socal Endocrinology
San Bernardino
09.2019 - Current
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients. ( ordered supplies if needed )
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Provided support to physicians during biopsies by ensuring appropriate instruments were readily available. ( Thyroid Biopsy ) Set up, Assisted, and sent off to corresponding lab.
- Submitted referrals for Follow up appointments along with in house Thyroid Ultarsound and biopsies
- Worked with amazing charts and Practice fusion ( Emr systems )
- Traveled to different offices and practices ( Socalendo Upland and San Bernardino location ) ( Empire endocrinology Chino hills and corona office )
Barista
Coffee Nutzz
Rialto, CA
05.2018 - 03.2020
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Experience taking orders in drive thru and inside the store
Factory Worker (Line Supervisor)
Anita's
San Bernardino
11.2017 - 03.2019
- Stacked boxes onto pallets for storage or shipment in an orderly manner.
- Assisted in the assembly of components into finished products.
- Assisted in training new employees on proper operation of machinery and safety protocols.
- Performed quality control checks on all products prior to packaging.
- Assembled components using automated equipment as well as manual labor.
- Inspected finished goods for conformance with established standards.
Education
Medical Assisting
American Career College
Ontario, CA10-2019
High School Diploma -
Arroyo Valley High School
San Bernardino, CA05-2019
Skills
- Payment Collection
- Indirect Patient Care
- HIPAA Compliance
- Patient Scheduling
- Inventory Management
- Medical Terminology
- Data Entry
- Medical Procedures
- Lab equipment setup
- Diagnostic Procedures
- Medical Records Management
- Stocking supplies
- Fluent in [Spanish and English]
- Vital signs monitoring
- Electronic Medical Records
- Medical terminology
- Referrals
- Back office
- Injections
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Assistant ( Back Office Lead )
Socal Endocrinology
09.2019 - Current
Barista
Coffee Nutzz
05.2018 - 03.2020
Factory Worker (Line Supervisor)
Anita's
11.2017 - 03.2019
Medical Assisting
American Career College
High School Diploma -
Arroyo Valley High School
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