Vanessa Maxwell
Rochester,NY
Summary
Hardworking Employee with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Cleaning experience with Strong attention to detail along with terrific telephone and email etiquette.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Planet Fitness
Rochester, NY
11.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Swept and mopped floors in public areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Tumbling Coach
Ignite Cheer Tumbling Center
Rochester, NY
11.2024 - Current
- Prepared various warm up activities for each class based on skill level and age.
- Monitored adherence to rules and regulations with conduct, appearance, and class attendance.
- Instructed athletes on the fundamentals of tumbling including body control, form and alignment.
Tanning Consultant
Maximum Tan
Rochester
10.2022 - Current
- Responded to client inquiries and resolved issues to maintain high levels of customer satisfaction.
- Greeted customers and provided information about tanning services.
- Educated clients on the use of tanning lotions and products to enhance tanning results.
- Led tours of the tanning facility for new clients, highlighting services and amenities.
- Provided assistance communicating, typing correspondence or obtaining information.
- Performed regular maintenance checks on all tanning equipment, including lamps, fans, and timers.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Used cash registers to handle cash and credit card transactions, money and receipts.
Restaurant Hostess
Bella Pasta Cafe
Rochester, NY
09.2024 - 11.2024
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Informed patrons of establishment specials and promotions.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Greeted guests and gathered information to seat groups or place on waitlist.
Cashier
Tops Friendly Markets
Rochester, NY
02.2022 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Delta Tech
Delta Sonic Car Wash Systems
Rochester, NY
08.2020 - 02.2022
- Inspected vehicles for damage prior to washing.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Prepped vehicles for washing, including removing large debris and applying pre-wash solutions.
- Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
Education
High School Diploma -
Greece Arcadia High School
Rochester, NY06-2022
Skills
- Time management
- Cash handling
- Multitasking and organization
- Customer care
- Organizational skills
- Customer service
- Empathy and patience
- Relationship building
- Reservation handling
- Flexibility and adaptability
- Maintenance
- Mentoring
Timeline
Front Desk Receptionist
Planet Fitness
11.2024 - Current
Tumbling Coach
Ignite Cheer Tumbling Center
11.2024 - Current
Restaurant Hostess
Bella Pasta Cafe
09.2024 - 11.2024
Tanning Consultant
Maximum Tan
10.2022 - Current
Cashier
Tops Friendly Markets
02.2022 - 08.2022
Delta Tech
Delta Sonic Car Wash Systems
08.2020 - 02.2022
High School Diploma -
Greece Arcadia High School