Vanessa Mccullough
Phoenix,AZ
Summary
Dynamic Compounding Pharmacy Technician with over 10 years of experience in patient-specific compounding and a strong focus on streamlining prior authorizations and insurance processes. Demonstrates exceptional prioritization skills while delivering superior patient care in fast-paced, high-volume environments. Expertise encompasses all facets of pharmacy operations, ensuring compliance and efficiency. Proven leadership abilities contribute to fostering a cohesive team atmosphere.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Compounding Tech
Az Compounding Pharmacy
Scottsdale, AZ
06.2022 - 01.2024
- Acted as a single point of contact for specialty patients and as liaison to personnel to coordinate timely medication dispense and delivery.
- Worked under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries.
- Ran daily and weekly reports
- Answered phones and transferred calls, incoming faxes, and monitored refill queues
- Sent orders to physicians for signature Worked with intake/reimbursement staff to accurately pursue authorizations.
- Documented interaction and coordination of care in the designated system of record for clear and consistent communication.
- Complete therapy specific training as needed
- Called insurance companies to decide prescription cost Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels.
- Intake and processed pharmacy authorization requests. Promoted and supports quality effectiveness of healthcare and Pharmacy Services Evaluated, authorized approvals, and communicated decisions for pharmacy requests according to clinical guidelines.
- Evaluated and authorized approvals of pharmacy requests received by phone, fax, electronically, etc
- Determined appropriateness for medications.
- Communicated decisions to, physician's office staff, medical management staff, members, and/or pharmacists.
- Performed clinical research to support requests including non-medical research eligibility verification, COB, and benefits verification.
- Maintained accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
- Processed requests in compliance with various laws and regulations and company policies and procedures Proper communication with Case Managers, Pharmacies and Health CareProviders when needed Escalated requests to Pharmacist.
Compounding Pharmacy Technician
AZ MIX
Scottsdale, AZ
08.2021 - 09.2022
- Contributed to improving department efficiency through quality enhancement initiatives.
- Analyzed and resolved recurring denial patterns.
- Ensured precise documentation and tracking of all prior authorization requests.
- Streamlined communication between healthcare professionals to enhance workflow.
- Accurately calculated dosage forms based on physician prescriptions.
- Performed routine cleaning and hood sanitation to maintain safety standards.
- Addressed customer inquiries related to prescriptions.
- Developed and implemented improvements to the pharmacy organization system.
- Maintained accurate daily quality assurance logs for completed compounds.
- Thrive in a fast-paced, high-volume environment.
Compounding Pharmacy Technician
RAINTREE APOTHECARY
Scottsdale, AZ
08.2018 - 11.2020
- Compounded creams, capsules, suspensions, suppositories, RDT's, PLO's, pet Med's, etc
- Retail duties when needed
- Continuously trained new lab technicians
- Daily calibrating of laboratory equipment
Certified Pharmacy Technician/Chemical Compounder
Apothecary Shop / (Avella)
Scottsdale, AZ
05.2009 - 08.2018
- Compounded non-sterile medications, such as patient-specific compounded creams, capsules, suspensions, suppositories, RDTs, PLO's, pet meds, etc.
- Continuously train new lab technicians.
- Daily calibration of laboratory equipment.
- Effectively resolved insurance rejections and other billing issues.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving of medication, and pharmacy supplies.
- Regularly stocked shelves, rotated stock, and checked for expired medications.
- Created new and updated patient profiles, including lists of patient medications.
- Checked prescriptions for appropriate dosage, drug interactions, allergies, and contraindications before dispensing.
- Complied with all federal laws, company policies, and procedures.
- Compounded creams, capsules, suspensions, suppositories, RDTs, PLOs, pet meds, etc.
Education
Diploma - Pharmacy
Apollo
PhoenixSkills
- Knowledge of state and federal pharmacy laws
- Organization
- Prior Authorizations
- Insurance Verification
- Compounding Medications
- HIPPA and Patient Confidentiality
- Working Independently
- Prioritization
- Application Assessments
- Consultation And Advisory
- Eligibility Review
- Progress Reporting
- Obtaining Information
- Intake Assessment
- Inbound Calls
- Phone calls
- Accurate data entry
- Follow-up
- Account Management
- Long-Term Care
- Public Health
Certification
- CPHT National certification
- Board of Pharmacy State License
- CPR Certificate
- BLS Certificate
- Graduated from an accredited Pharmacy Tech School
References
References available upon request.
Timeline
Compounding Tech
Az Compounding Pharmacy
06.2022 - 01.2024
Compounding Pharmacy Technician
AZ MIX
08.2021 - 09.2022
Compounding Pharmacy Technician
RAINTREE APOTHECARY
08.2018 - 11.2020
Certified Pharmacy Technician/Chemical Compounder
Apothecary Shop / (Avella)
05.2009 - 08.2018
Diploma - Pharmacy
Apollo
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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