Vanessa McGee
Odenville,AL
Summary
Results-driven small business owner with expertise in operations management, contract negotiation, and staff recruitment. Proven ability to streamline daily operations and enhance customer service, ensuring successful business outcomes.
Overview
10
10
years of professional experience
Work History
Small Business Owner
Express Carriers VM LLC
Birmingham, AL
04.2016 - 03.2026
- Oversaw daily operations of small business including customer service and financial management.
- Managed recruitment, hiring, training, and development of staff to build a skilled team.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Monitored customer feedback and made changes to enhance service quality.
- Negotiated contracts with vendors, suppliers and customers.
- Obtained financing to fund expenses for retail space, office equipment and hiring employees.
- Managed daily operations and logistics for efficient transportation services.
Education
Associate of Applied Business - Business Administration
Herzing University
Birmingham, AL09-1994
Skills
- Financial management
- Budget management
- Contract negotiation
- Operations management
- Staff recruitment
- Customer service
- Conflict resolution
Affiliations
Community Toy Drive, Food Drive
Timeline
Small Business Owner
Express Carriers VM LLC
04.2016 - 03.2026
Associate of Applied Business - Business Administration
Herzing University