Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Medina

Las Vegas,NV

Summary

Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Overview

3
3
years of professional experience

Work History

Concierge

SKYLOFT at MGM Grand
Las Vegas, USA
03.2024 - Current
  • Deliver exceptional, Forbes-standard concierge services to guests staying in the exclusive Sky Lofts.
  • Manage VIP reservations, coordinate high-profile events, and provide bespoke recommendations for luxury dining, entertainment, and leisure activities.
  • Collaborate with hotel staff and external partners to ensure a seamless and extraordinary guest experience, in line with Forbes standards.

Concierge

Stirling Club
Las Vegas, USA
01.2024 - 03.2024
  • Provide personalized member assistance, reservation management, and event coordination
  • Ensure exceptional service and member satisfaction through efficient collaboration with team members

Host

Foundation Room
Las Vegas, USA
05.2022 - 01.2024
  • Greeted and assisted guests, managed reservations, and seating
  • Optimized table turnover

Financial Advisor

Northwestern Mutual
Las Vegas, USA
05.2023 - 11.2023
  • Provided personalized financial advice and recommendations
  • Assisted with budgeting and wealth management
  • Build strong client relationships

Assistant

Ettfos
Las Vegas, USA
09.2021 - 10.2023
  • Assisted Marketing and Sales Manager with various tasks to support sales and promotional activities
  • Contributed to marketing campaigns, sales presentations, and customer outreach efforts
  • Played a key role in maintaining client relationships and coordinating marketing materials

Education

University of Las Vegas - Hospitality Administration and Management

University of Las Vegas
Las Vegas, NV

Skills

  • OPERA
  • HOTSOS
  • AUTOCAB
  • Microsoft Office Proficiency
  • Teams
  • Excel
  • Seven Rooms
  • VIPR
  • Health and Life Insurance License
  • Bilingual
  • Problem Solving
  • Customer Service

Languages

  • English
  • Spanish

Timeline

Concierge

SKYLOFT at MGM Grand
03.2024 - Current

Concierge

Stirling Club
01.2024 - 03.2024

Financial Advisor

Northwestern Mutual
05.2023 - 11.2023

Host

Foundation Room
05.2022 - 01.2024

Assistant

Ettfos
09.2021 - 10.2023

University of Las Vegas - Hospitality Administration and Management

University of Las Vegas

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Vanessa Medina