Summary
Overview
Work History
Education
Skills
Relevant Courses
Awards
Languages
Interests
Timeline
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Vanessa Millar

Denver,CO

Summary

Results-driven professional with a strong focus on supporting academic functions and handling administrative tasks. Highly regarded for reliability, adaptability, and collaborative approach in dynamic environments. Recognized for effective communication and multitasking skills that contribute to smooth operations and team success. Ready to excel in any challenge that comes my way.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

PCE Promotions
02.2024 - 02.2025
  • Engaged with potential donors to raise funds for nonprofit organizations, securing over $250,000 in fundraising.
  • Developed persuasive and engaging presentations to educate donors on nonprofit missions, showcasing the ability to explain concepts clearly and compellingly.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Bilingual Customer Care Specialist

Shamrock Whole Foods
01.2023 - 01.2024
  • Utilized CRM systems effectively to track customer interactions, monitor trends, and provide personalized assistance based on individual needs.
  • Managed shipment logistics using Microsoft Office Suite (Word, Excel, and PowerPoint), developing technical proficiency useful for lesson planning and educational material preparation.
  • Reconciled accounts and reviewed expense data, net worth, and assets.

Warehouse Lead

United Parcel Service
04.2020 - 10.2022
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Education

Bachelor Degree - Legal Studies

Grand Canyon University
Phoenix, AZ
04.2025

Skills

  • Proficient in Microsoft Word
  • Excel data analysis skills
  • Customer Service
  • Analytical problem-solving
  • Strong spoken communication abilities
  • Email Management
  • Efficient data management
  • Software proficiency
  • Calendar management

Relevant Courses

  • Civil and Criminal Law
  • Research Methods in Government
  • Philosophy of Law
  • Public Speaking

Awards

  • First-Generation Scholarship
  • GCU Provost Scholarship
  • Speech and Debate State Finalist

Languages

Spanish
Professional Working

Interests

Speech and Debate competitor all throughout high school and college

Timeline

Customer Service Representative

PCE Promotions
02.2024 - 02.2025

Bilingual Customer Care Specialist

Shamrock Whole Foods
01.2023 - 01.2024

Warehouse Lead

United Parcel Service
04.2020 - 10.2022

Bachelor Degree - Legal Studies

Grand Canyon University

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Vanessa Millar