VANESSA NASSRI
KENNESAW,GA
Summary
Driven professional with a background at GRAND MOTORCARS KENNESAW, excelling in title processing and customer service. Demonstrated expertise in document verification and deadline management, significantly improving department efficiency. Fostered strong customer relationships, enhancing trust and loyalty. Skilled in reducing wait times and resolving complex registration issues, contributing to an elevated service reputation.
Overview
5
5
years of professional experience
Work History
Tag and Title Clerk
GRAND MOTORCARS KENNESAW
05.2022 - Current
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Calculated and remitted state sales tax, service, and other charges.
- Developed strong professional relationships with customers, fostering trust and loyalty to the business.
- Reduced wait times for customers by consistently prioritizing tasks and staying organized.
- Conducted thorough research to resolve complex registration issues, improving overall department efficiency.
- Provided prompt resolutions to customer inquiries or concerns, contributing to an improved reputation for excellent service.
Retail Sales Associate
T Mobileretailer
04.2019 - 03.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
High School Diploma -
U.E COLEGIO CRISTO REY
VENEZUELA - MARACAIBO09.2017
Skills
- Title processing
- Filing systems
- Document Verification
- Deadline Management
- Customer Service
- Bilingual
- Excel knowledgeable
- Computer systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tag and Title Clerk
GRAND MOTORCARS KENNESAW
05.2022 - Current
Retail Sales Associate
T Mobileretailer
04.2019 - 03.2021
High School Diploma -
U.E COLEGIO CRISTO REY
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