Vanessa Odash
Kwik Trip
Barron,WI
8
years of professional experience
Dynamic and reliable professional with extensive experience in customer service at Poskin Lake Resort. Proven ability to craft cocktails and deliver exceptional guest experiences while managing high-volume service. Strong multitasking and problem-solving skills ensure efficient operations and satisfied customers. Committed to maintaining cleanliness and upholding service standards in fast-paced environments.
Work History
Bartender
4 Months- Crafted cocktails and mixed beverages according to resort recipes and guest preferences.
- Delivered attentive bar service while maintaining fast-paced guest satisfaction.
- Processed cash, card, and POS transactions accurately during service rushes.
- Verified guest age and upheld responsible alcohol service standards.
- Maintained clean, organized bar areas and followed sanitation procedures.
- Restocked liquor, beer, mixers, and garnishes to support smooth operations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Guest Service Leader
6 Years 3 Months- Led guest service operations, ensuring prompt, courteous support across checkout and sales floor.
- Trained and coached team members on POS procedures, cash handling, and service standards.
- Monitored register accuracy, balanced tills, and resolved drawer discrepancies quickly.
- Coordinated shift priorities to maintain clean, organized, and fully stocked store conditions.
- Assisted with food service, following safety, sanitation, and freshness requirements.
- Supported inventory counts, product rotation, and merchandising to maintain availability.
- Reinforced store policies and operational procedures to improve consistency and team performance.
Team Member
1 Year 11 Months- Delivered friendly guest service while taking accurate orders and resolving basic dining room needs.
- Prepared menu items following food safety, sanitation, and portioning standards.
- Assembled plates, sides, and to-go orders with consistent presentation and timing.
- Monitored product freshness, rotated stock, and maintained organized prep stations.
- Handled cash register transactions and verified order details for accuracy.
- Assisted coworkers with closing tasks, restocking, and service recovery to support smooth operations.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Bachelors of Social Work - Social Work
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Outgoing personality
Cleanliness and hygiene
Customer service expertise
Complex Problem-solving
Handling difficult customers
Timeline
Bartender
Poskin Lake Resort
07.2026 - CurrentRead More
Guest Service Leader
Kwik Trip
08.2020 - CurrentRead More
Team Member
Old Southern Bbq
06.2018 - 05.2020Read More
University of Wisconsin River Falls
Bachelors of Social Work from Social Work
Read More
Cameron High School
High School Diploma
Read More