Vanessa Ortiz-Polzin
Grand Blanc,Michigan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Work History
Special Education Paraprofessional
Grand Blanc Community Schools
Grand Blanc, MI
10.2014 - Current
- Monitored student classroom and outdoors activities to promote student safety.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Assistant Assessor
Charter Township of Mundy
Swartz Creek, MI
03.2000 - 04.2003
- Managed appeals process professionally, addressing concerns fairly while maintaining adherence to established policies and regulations.
- Facilitated access to public records for both internal team members and external stakeholders such as realtors or developers.
- Streamlined assessment processes for increased efficiency, implementing new software tools and data management systems.
- Improved communication between the assessor''s office and taxpayers by developing informative brochures and presentations on the assessment process.
- Ensured fair property assessments by maintaining up-to-date knowledge of local zoning regulations and ordinances.
Pre-Commitment Typist
Cislo Title Company
Flint, MI
03.1999 - 03.2000
- Increased typing accuracy by implementing proofreading and editing techniques.
- Expedited data entry tasks with efficient typing speed and accuracy.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
- Completed complex typing assignments on time demonstrating adaptability in various subject matters.
- Enhanced document formatting for better readability and presentation.
- Reduced errors in typed materials with thorough proofreading skills and attention to detail.
Customer Representative
Century 21 Park Place
Fenton, MI
06.1996 - 03.1999
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Collected customer information and analyzed customer needs to recommend potential products or services.
Server
Andrico's Restaurant
Fenton, Mi
01.1994 - 06.1996
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - General Studies
No Degree - Business
High School Diploma -
06.1994
Skills
- Verbal and written communication
- Proficient with computers
- Data Collection
- Excellent Communication
- Reliability
- Effective Communication
- Professionalism
Timeline
Special Education Paraprofessional - Grand Blanc Community Schools
10.2014 - Current
Assistant Assessor - Charter Township of Mundy
03.2000 - 04.2003
Pre-Commitment Typist - Cislo Title Company
03.1999 - 03.2000
Customer Representative - Century 21 Park Place
06.1996 - 03.1999
Server - Andrico's Restaurant
01.1994 - 06.1996
University of Michigan - Flint - No Degree, General Studies
Charles Stewart Mott Community College - No Degree, Business
Fenton Senior High School - High School Diploma,