Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vanessa Ostrander

Dubuque

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to MercyOne's success. Skilled in teaching new concepts and best practice strategies.

Overview

8
8
years of professional experience

Work History

Central Sterilization Supervisor

MercyOne Medical Center
01.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained inventory and compliancies of instruments and scopes used for patient care.
  • Increased team engagement by encouraging open dialog and setting clear expectations for staff members.

Diet Office Coordinator

MercyOne Medical Center
09.2021 - 01.2024
  • Provided support to staff members, assisting with daily tasks as needed to promote productivity across the department.
  • Increased efficiency by regularly evaluating department workflows and recommending improvements as necessary.
  • Created and managed colleague schedules
  • Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
  • Assisted in completing weekly and monthly data entry for inventory and compliances.

Dietetic Assistant

MercyOne Medical Center
11.2018 - 01.2021
  • Assisted in menu selection for specialized diets, resulting in better patient outcomes and compliance with nutritional guidelines.
  • Coordinated with kitchen staff to ensure all necessary ingredients were available for special diets or modified recipes as needed.
  • Interacted with customers and colleagues by phone, email, or in-person to provide information.
  • Assisted dieticians and coordinators with tasks such as training and customer counts.

Dietary Assistant

MercyOne Medical Center
05.2016 - 01.2018
  • Assisted in maintaining a clean and organized kitchen area for efficient meal preparation and service.
  • Increased overall kitchen productivity by assisting with food preparation tasks such as portioning out items, assembling trays, and serving meals to patients.
  • Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
  • Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.

Education

Bachelor of Science - Biology

Rockford University
Rockford
05.2018

Skills

  • Training and mentoring
  • CBORD experience
  • Verbal and written communication
  • Time management
  • Detail-oriented mindset
  • Customer service
  • Dedicated

Accomplishments

  • Connie Noel Award Nominee - 2021
  • Salute to Excellence Nominee - 2019

Timeline

Central Sterilization Supervisor

MercyOne Medical Center
01.2024 - Current

Diet Office Coordinator

MercyOne Medical Center
09.2021 - 01.2024

Dietetic Assistant

MercyOne Medical Center
11.2018 - 01.2021

Dietary Assistant

MercyOne Medical Center
05.2016 - 01.2018

Bachelor of Science - Biology

Rockford University

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Vanessa Ostrander