Vanessa A. Brown
Fresno,CA
Summary
Motivated and compassionate Psychology major at Fresno State University with strong interpersonal, communication, and caregiving skills. Experienced in customer service, behavioral support, and administrative assistance. Passionate about helping children and individuals achieve personal growth through patience, empathy, and structured guidance. Seeking to apply my academic background and hands-on experience in a part-time ABA Therapist position with opportunities for professional training and development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lane Server
Bowlero Corp
Fresno, CA
09.2021 - 01.2022
- Greeted and served customers while ensuring a welcoming environment.
- Provided detailed information on menu items and specials.
- Collected payments and processed transactions accurately.
- Demonstrated strong verbal communication and customer service skills.
- Delivered consistent, high-quality service leading to increased customer satisfaction.
Packing Associate
Gap Inc.
Fresno, CA
10.2020 - 04.2021
- Organized merchandise and ensured all products were correctly packaged for shipment.
- Maintained clean, efficient workspaces while meeting production deadlines.
- Developed teamwork and time management skills in a fast-paced warehouse environment.
Secretary / Receptionist
Erbe Palafox DDS
Fresno, CA
08.2018 - 01.2021
- Scheduled and managed patient appointments both in-person and online.
- Assisted patients via phone and online messaging with inquiries and follow-up needs.
- Filed and organized patient records alphabetically for easy access.
- Supported office manager with administrative and clerical duties.
- Built communication and multitasking skills essential for client-facing environments.
Sales Representative
Vector Marketing
Clovis, CA
06.2020 - 08.2020
- Presented and sold Cutco products directly to customers through scheduled appointments.
- Filed and submitted orders accurately to management.
- Identified potential clients through personal referrals and lead generation.
- Scheduled appointments and built strong relationships with customers.
Education
Bachelor of Arts - Psychology
California State University
Fresno05.2027
High School Diploma - undefined
Mclane High School
Fresno, CA05.2020
Skills
- Applied Behavior Analysis (ABA) interest and foundational psychology knowledge
- Experience with children and individuals with neurodevelopmental disorders
- Mental health and behavioral support awareness
- Communication & interpersonal skills
- Evidence-based and psychodynamic approaches (academic foundation)
- Customer service & leadership
- Organization and time management
- Cash handling and POS systems
- Team collaboration and adaptability
Certification
Driver’s License – State of California
Additional Information
- Mother of a 5-month-old baby girl, fostering patience, empathy, and multitasking.
- Committed to pursuing a career in behavioral therapy and child development.
- Enthusiastic about continuous learning and hands-on professional training.
Timeline
Lane Server
Bowlero Corp
09.2021 - 01.2022
Packing Associate
Gap Inc.
10.2020 - 04.2021
Sales Representative
Vector Marketing
06.2020 - 08.2020
Secretary / Receptionist
Erbe Palafox DDS
08.2018 - 01.2021
High School Diploma - undefined
Mclane High School
Bachelor of Arts - Psychology
California State University