Dynamic professional with a proven track record at Lex Fit, excelling in customer engagement and communication. Reliable in managing credit and cash transactions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
- Welcomed guests and took orders while providing menu guidance in a friendly, engaging atmosphere.
-Operated at the assembly station, customizing dishes with fresh ingredients, and ensuring accurate order fulfillment.
-Promoted add-ons and special menu items during the ordering process to enhance the dining experience and drive sales.
- Managed multiple orders during busy periods, coordinating with kitchen staff for timely service, and smooth workflow.
-Maintained cleanliness and organization at the serving area and dining space, creating a welcoming environment for guests.
-Gathered customer feedback after meals to refine service quality and address any concerns promptly.
- Provided exceptional customer service by greeting and assisting members upon entry to the fitness center, fostering a friendly and welcoming atmosphere, while addressing inquiries about fitness programs, services, and facility features to enhance member satisfaction.
- Promoted new membership options by effectively communicating benefits to potential members, up selling packages, and contributing to social media promotions that showcased updates, events, and member success stories, ultimately boosting the center's online presence.
-Assisted in organizing and promoting fitness events, workshops, and challenges aimed at increasing member engagement and attracting new clients, while also collaborating closely with fitness trainers and management to coordinate schedules and ensure smooth operations within the center.
-Engaged with the local community to promote fitness awareness and encourage participation in center activities, collecting valuable member feedback on services and programs to identify areas for improvement, and enhance the overall member experience.
Phi Sigma Sigma (ΦΣΣ) Learning Assistant
Croatian, Conversational