Vanessa Placer
Winter Springs,FL
Summary
Detail-oriented manager with strong communication skills, fostering team performance and enhancing service quality. Proven ability to manage logistics, accounting, and customer service efficiently while ensuring compliance with standards. Bilingual professional dedicated to meeting deadlines and optimizing operations.
Overview
2027
2027
years of professional experience
Work History
Manager
Red Apple Dining
Sanford, FL
09.2021 - Current
- Trained staff on performance improvement strategies, enhancing team capabilities.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, verifying compliance with company guidelines to maintain quality standards.
- Planned monthly menu, ordering necessary food and supplies to ensure availability.
- Worked in close collaboration with team members to ensure our guest received high-quality service.
- Reconciled daily transactions and balanced cash registers, ensuring financial accuracy.
- Verified hours worked, overtime, and absences. Entered and approved employees' hours in PeopleSoft.
- Explained goals and expectations required of trainees.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Logistics Shipping Coordinator
FedEx Supply Chain
Lake Mary , FL
- Established direction and maintained positive communication among employees to foster collaboration.
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Maintained and updated systems to drive communication with internal and external customers.
- Supported logistics department by leveraging resources to achieve cost-effective solutions.
- Evaluated and resolved problematic conditions to enhance service levels.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Organized and processed paperwork for client shipments to ensure accurate documentation. and information for client shipments.
Accounting Associate
United Parcel Services (UPS)
San Juan , Puerto Rico
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reviewed account data and activity to create accurate financial estimation reports and necessary adjustments.
- Computerized record keeping systems, initiating and maintaining financial accuracy and current tracking.
- Facilitated cross-department communication to ensure relevant and accurate information flow.
- Evaluated content of packages by analyzing shipment order slips via computer to assess proper taxation and to ascertain security procedures were held.
- Managed correspondence and inquiries from customers and vendors to ensure timely resolution and satisfaction.
Administrative Assistant to the Director
Caribbean Restaurants (Burger King)
San Juan , Puerto Rico
- Supported Director by managing phone communications, organizing files, and coordinating schedules and appointments.
- Oversaw office purchases and inventory management, ensuring stock availability.
- Facilitated procurement of local products, including lettuce, tomatoes, and onions, for over 60 restaurants in Puerto Rico, ensuring timely supply.
- Monitored supply levels for 60+ restaurants and corporate office, processed purchase orders to maintain inventory.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Education
Accounting
Instituto De Educacion Universal
San Juan 05-1994
Skills
- Customer Relationship Management
- Inventory management
- Operational Efficiency
- Staff Management
- Time Management
- Microsoft Office Suite
- Problem Solving
- Bilingual communication skills
- Strong Interpersonal Ability
Timeline
Manager
Red Apple Dining
09.2021 - Current
Logistics Shipping Coordinator
FedEx Supply Chain
Accounting Associate
United Parcel Services (UPS)
Administrative Assistant to the Director
Caribbean Restaurants (Burger King)
Accounting
Instituto De Educacion Universal