Vanessa Price
High Point,United States
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Classroom Resources Partner (CRP)
Generation ED
08.2024 - Current
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Provided additional support for children with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for children
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual children needs and abilities.
- Supported lead teacher in developing curriculum materials, tailoring instruction to meet diverse learning needs.
Child care provider
VP Learning Center
08.2013 - 08.2024
- Chose appropriate stories based on the ages of the children and teachable moments, read to groups, and facilitated content-based discussions
- Was in charge of ensuring the safety and security of all children in my care
- Devised and implemented a variety of educational strategies to promote growth
- Used positive behavior management techniques to improve social interactions and emotional development
- Kept a good balance of rest periods, active play, and instruction in my schedule
- Efficiently handled daily administrative tasks, such as updating attendance and requesting new supplies, in order to spend as little time as possible away from the children
- Created welcoming, caring environments for all children by establishing and enforcing rules to ensure their safety
- Assisted children in developing motor skills in preparation for preschool and kindergarten
- Used positive reinforcement techniques to encourage patience and other positive behaviors in children.
Customer Service
American Airlines Center
07.2023 - 11.2023
- Helped customers with their problems
- Supplying information in accordance with customers' needs and demands
- Helped customers sign up for store loyalty programs and explained the benefits in detail
- Am quick to respond to customer inquiries
- Take phone calls from customers and respond to them
- Improved my ability to communicate with clients
- Helped customers by answering their questions and completing their requests.
Medical Assistant Intern
Mebane Urological Clinic
01.2007 - 02.2009
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical chart reviews to confirm accuracy and completeness.
- Scheduled appointments and tests to coordinate patient care.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Provided patient education to improve understanding and self-care.
Education
Bachelor of Arts - Education Studies
Ashford University
San Diego, CA12.2019
MA - Medical Assistant
Allied Health Institute
Fort Lauderdale, FL01.2011
High School Diploma -
Heritage High School
Newport News, VA06.2007
Skills
- Infection Control
- Personal Hygiene Assistance
- Meal Preparation
- Childcare
- Care management
- CPR training
- Behavior management techniques
- Recordkeeping requirements
- Safety understanding
- Data Entry
- Paperwork Processing
- Data Collection
- Appointment Scheduling
- Scheduling
- Problem-solving abilities
- Office equipment proficiency
- Recordkeeping strengths
- Professional telephone demeanor
- Customer Service
- Microsoft Outlook
Timeline
Classroom Resources Partner (CRP)
Generation ED
08.2024 - Current
Customer Service
American Airlines Center
07.2023 - 11.2023
Child care provider
VP Learning Center
08.2013 - 08.2024
Medical Assistant Intern
Mebane Urological Clinic
01.2007 - 02.2009
Bachelor of Arts - Education Studies
Ashford University
MA - Medical Assistant
Allied Health Institute
High School Diploma -
Heritage High School
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