Vanessa Ramsey
Waverly,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Employment Services Representative
Pike County Job and Family Services
Waverly, OH
05.2022 - Current
- Performed administrative tasks related to job placement activities such as scheduling appointments, processing paperwork, maintaining databases.
- Partnered with local organizations to create internships or apprenticeships for mandated candidates.
- Identified training needs of individuals based on their current skills set.
- Maintained contact with former clients to determine their progress in securing employment.
- Analyzed client data such as skills, experience, education level, and interests to match them with appropriate job placement
Clerical Specialist
Pike County Job and Family Services
Waverly, Ohio
05.2018 - Current
- Organized files, documents, and other office materials in an orderly manner.
- Maintained database systems by entering new and updated information.
- Built court orders for child support
- Processed child support payments
- Answered phones, retrieved faxes, assisted clients when they called or came in
Screener
Pike County Job and Family Services
Waverly, Ohio
05.2005 - Current
- Provided support to ongoing caseworkers throughout the screening process.
- Screened all applications to determine the need of the client
- Scheduled all intake appointments
- Received and distributed all the faxes and emails to the agency
Education
Some College (No Degree) - Human Services Technology
Ohio University,
Chillicothe, Oh Skills
- Paperwork Processing
- Telephone reception
- Records Management
- Customer Support
- Customer Relations
- Performance Tracking
- Client Services
Timeline
Employment Services Representative
Pike County Job and Family Services
05.2022 - Current
Clerical Specialist
Pike County Job and Family Services
05.2018 - Current
Screener
Pike County Job and Family Services
05.2005 - Current
Some College (No Degree) - Human Services Technology
Ohio University,
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