Vanessa Razo

Greet customers warmly, and take accurate orders.

Deliver food and beverages promptly, while ensuring quality and presentation.

Handle payments and manage order transactions efficiently.

Maintain cleanliness and safety standards in the dining area.

Multitask effectively in a fast-paced environment while providing excellent customer service.

Collaborate closely with team members to ensure smooth operations and customer satisfaction.

• Greet and assist visitors, creating a welcoming and professional first impression.
• Answer and direct phone calls, and manage email and written correspondence.
• Support scheduling, record-keeping, and general administrative tasks.
• Maintain a clean and organized reception area.
• Respond to inquiries and assist with resident concerns, ensuring prompt and courteous resolution.

Greeted guests with a friendly attitude, and informed them about daily specials.

I took customer orders and accurately entered them into the POS system.

Prepared coffee beverages and food items according to company standards.

Maintained cleanliness and organization of the front line, back room, and dining area.

Provided fast and courteous service in a high-volume environment.

Checked guests in and out efficiently while providing exceptional customer service.

Handled reservations, cash transactions, and payment processing accurately.

Resolved guest inquiries and concerns with professionalism and problem-solving skills.

Maintained clear communication with housekeeping and other departments to ensure smooth operations.

Managed guest records, reservation logs, and documentation for accuracy and compliance.

Always promote a positive and welcoming atmosphere.