
Ph.D. in Industrial and Organizational Psychology with 10+ years of experience supporting individuals in behavioral health, healthcare advocacy, counseling, and care-management settings. Brings a strong foundation in organizational behavior, motivation, leadership, team dynamics, virtual collaboration, and quantitative research, alongside extensive experience in patient advocacy, collaborative care, communication, and complex problem solving. Prepared to apply a people-centered, evidence-informed approach across academic, research, healthcare, organizational, and community-focused settings.
• Conduct intake assessments and coordinate referrals for pregnant women, interconception women, and families with children under age 3.
• Connect participants with home-visiting programs, healthcare services, care coordination, and community resources based on individual needs and eligibility.
• Collaborate with healthcare providers, Medicaid plans, community organizations, and service partners to improve timely access to care.
• Track referrals and follow-up outcomes to support enrollment, retention, and effective service coordination.
• Build community partnerships and represent participating programs within the coordinated care system.
• Advocated for patients with complex healthcare needs by connecting them to appropriate providers, services, benefits, and community resources.
• Build trusting patient relationships through timely, compassionate, and solution-focused communication.
• Helped patients understand care options, overcome access barriers, and coordinate next steps across healthcare systems.
• Collaborated with healthcare professionals and internal stakeholders to support continuity of care and a positive patient experience.
• Managed multiple patient needs while maintaining confidentiality, professionalism, and accurate case-management practices.
• Managed behavioral-health care needs and built supportive patient relationships in a remote, collaborative-care environment.
• Conducted needs assessments, care planning, referrals, follow-up, and resource coordination.
• Addressed patient concerns and barriers through empathetic communication that supported treatment engagement.
• Coordinated with clinicians, psychiatrists, and peer-support professionals to deliver integrated, patient-centered care.
• Applied evidence-based interventions while managing a high-volume caseload, maintaining accurate documentation, confidentiality, and ethical standards.
• Provided virtual counseling and care-management support to clients with diverse mental-health needs.
• Conducted psychosocial assessments and developed individualized treatment goals and care plans with clients.
• Applied CBT, DBT, motivational interviewing, and other therapeutic techniques to support coping, emotional regulation, and behavior change.
• Collaborated with clinical team members to coordinate care, maintain treatment continuity, and facilitate timely referrals.
• Contributed clinical insight and feedback on treatment protocols as a Clinical Advisory Board member.
• Provided individual, group, and family therapy for clients with substance-use, addiction, and mental-health concerns.
• Conducted assessments and developed individualized, evidence-based treatment plans.
• Supported recovery through counseling, psychoeducation, care coordination, and community-resource referrals.
• Maintained ethical standards, client confidentiality, safety, and well-being throughout treatment.
• Delivered evidence-based therapeutic services to at-risk youth and families, supporting resilience, coping skills, and emotional well-being.
• Assessed client needs and developed, implemented, and revised individualized treatment plans.
• Facilitated individual, group, and family counseling focused on life skills, coping strategies, and confidence-building.
• Collaborated with families, schools, and healthcare providers to coordinate comprehensive client care.
• Maintained timely clinical documentation and upheld ethical and behavioral-health practice standards.
• Conducted psychosocial evaluations and provided support to patients and families in behavioral-health and medical-care settings, including the Women’s and Children’s Unit.
• Collaborated with physicians, nurses, therapists, and interdisciplinary healthcare teams to develop treatment and discharge plans.
• Facilitated group meetings and connected patients with community resources, support services, and follow-up care.
• Advocated for patient and family needs by helping them navigate treatment, discharge, and continuity-of-care services.