Vanessa Rebolledo
Miami Gardens,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Salas Plastic Surgery
Pembroke Pines, FL
03.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Breeder
Frenchie Trap
07.2018 - 09.2023
- Whelping puppies, Producing purebred show dogs, Bathing and Grooming, Cleaning kennels, Giving medication and supplements, Assisting with birth issues, Maintaining breeding records, Studying pedigree
STORE COORDINATOR
GUCCI
01.2018 - 05.2021
- Support the team in the selling process, Ensuring the highest level of client experience, Organize and maintain all files/paperwork to corporate offices timely and accurately, Maintain daily organization and operational efficiency of common areas, Facilitate store transfer requests, charge sends and product inquiries, Assist with updating of required templates and logs, Support the shipping and receiving process and report any issues to the Store Manager while taking necessary steps to resolve, Support store initiatives and projects, Assist Operation Manager in ordering store and office supplies, Assist with floor coverage during peak hours, Ordering change for the store and preparing store deposits
Front Desk Receptionist
Dr. Richard A. Grant
Miramar, FL
06.2016 - 08.2018
- Meeting and exceeding daily sale goals by providing excellent customer service, Multitasking various customers at once in a high volume environment, Built customer service relationships by utilizing "The MAC Experience" and capturing customer service information for the company database, Obtaining new artistry skills by attending seasonal make-up trainings, Greeted guests at front desk and engaged in pleasant conversations while managing check-in process., Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees., Scheduled, coordinated and confirmed appointments and meetings., Answered multi-line phone system and transferred callers to appropriate department or staff member., Collected room deposits, fees, and payments., Completed data entry and filing to keep records updated for easy retrieval., Completed all tasks in compliance with company policies and procedures.
GENERAL MANAGER
FRITANGA EL CHELE
03.2012 - 11.2016
- Handled all account finances, Managed a total of 10 employees; schedules and duties, In charge of restaurant inventory from produce, food products and supplies, Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
ARTIST
VEE'S VANITY
04.2011 - 06.2015
- Professional travel freelance make-up artist for events or special occasions, Worked on set for music videos with artists such as Trey Songs, Obtained a following of clients due to recommendations and previous work, Managed marketing and social media accounts
Education
ACADEMY OF GLAM
01.2014
High School -
Barbara Goleman Senior High School
06.2004
Skills
- Clerical Support
- File Management
- Guest Relations
- Administrative Support
- Cash Handling
- Customer Service
- Listening Skills
- Scheduling
- Team Collaboration
- Administrative Skills
- Office Organization
Timeline
Front Desk Receptionist
Salas Plastic Surgery
03.2024 - Current
Breeder
Frenchie Trap
07.2018 - 09.2023
STORE COORDINATOR
GUCCI
01.2018 - 05.2021
Front Desk Receptionist
Dr. Richard A. Grant
06.2016 - 08.2018
GENERAL MANAGER
FRITANGA EL CHELE
03.2012 - 11.2016
ARTIST
VEE'S VANITY
04.2011 - 06.2015
ACADEMY OF GLAM
High School -
Barbara Goleman Senior High School