VANESSA RICHANI
Corona,CA
Summary
High-energy sales professional with 5+ years of experience driving revenue, generating new business, and managing client relationships. Strong background in outbound prospecting, pipeline development, cold calling, and closing. Skilled at uncovering customer needs, presenting solutions, and building long-term partnerships. I bring a proven ability to exceed targets, retain key accounts, and support sales cycles through structured project and client management. Seeking a Business Development Representative role where I can combine my sales performance, communication skills, and strategic execution to accelerate growth for your tech company.
Overview
6
6
years of professional experience
Work History
Project Manager (Sales Support + Client Success Focus)
Tangram Interiors
07.2024 - 09.2025
- Supported commercial sales team by delivering on-time, client-ready project plans, proposals, quotes, and presentations that contributed to new business wins.
- Managed 40+ ongoing client accounts, maintaining strong communication, upselling additional products when needs were identified, and ensuring customer satisfaction.
- Coordinated between sales, design, vendors, and logistics to keep projects on schedule, reducing delays by 20% and improving client retention.
- Led client calls, identified additional revenue opportunities, and ensured that customer expectations were met or exceeded.
- Strengthened sales pipeline efficiency by improving workflow, documentation, and follow-up processes.
Regional Sales Manager
West Coast Seating and Upholstery
11.2022 - 11.2023
- Grew regional sales by 15% within the first year through strategic outreach, consistent follow-ups, and proactive relationship building.
- Conducted heavy outbound activity — cold calls, outreach emails, lead follow-ups — consistently surpassing monthly lead-generation goals by 30%.
- Expanded business by identifying high-value prospects, conducting discovery calls, and presenting tailored solutions to decision-makers.
- Managed key client accounts, increasing customer retention by 25% through consistent communication and value-driven interactions.
- Delivered sales forecasts, tracked pipeline activity, and collaborated with internal teams to accelerate closing cycles.
Design Specialist & Sales Support
Furniture Xperts
08.2019 - 08.2021
- Ranked as a top sales performer, consistently exceeding individual and store-wide sales goals.
- Led a team of 6 sales representatives, coaching them on product positioning, upselling techniques, and customer engagement strategies.
- Enhanced store revenue by creating intentional product groupings that boosted cross-selling.
- Built strong customer relationships by understanding needs, presenting solutions, and guiding purchase decisions.
Education
Bachelor’s Degree - Fashion Merchandising
California State University, Long Beach
Long Beach, CASkills
- Outbound Prospecting & Cold Calling
- Lead Generation & Pipeline Development
- CRM Tools (Salesforce, HubSpot, or similar)
- New Business Acquisition
- Sales Presentations & Product Demos
- Negotiation & Closing
- Upselling & Cross-Selling
- Account Management
- Strategic Sales Planning
- Objection Handling
- Customer Relationship Building
- Project Coordination in Sales Cycles
- Goal oriented
- Customer relationship management
Accomplishments
- Collaborated with team of 7 in the development of Riot Games Executive offices in Los Angeles, CA.
- Improved customer satisfaction ratings by 50% by having weekly meetings on upcoming project's and ensured that customer expectations were met or exceeded.
Languages
English
Spanish
Interests
- Former Division I Golfer at Long Beach State University
- Member of the Lebanese International Golf Team
Timeline
Project Manager (Sales Support + Client Success Focus)
Tangram Interiors
07.2024 - 09.2025
Regional Sales Manager
West Coast Seating and Upholstery
11.2022 - 11.2023
Design Specialist & Sales Support
Furniture Xperts
08.2019 - 08.2021
Bachelor’s Degree - Fashion Merchandising
California State University, Long Beach