Vanessa Rickerman
Ashburn,VA
Summary
Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities.
Overview
7
7
years of professional experience
Work History
Barista
Target
12.2020 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Team Leader Manager
TJ-Maxx Department Store
03.2017 - 12.2019
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Secretary
Detroit Machine Tools
01.2019 - 06.2019
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Bachelor of Science - Technology Management
Eastern Michigan University
Ypsilanti, MI04.2024
Associate Degree of Math And Science - Technology Management
Washtenaw Community College
Ann Arbor, MI05.2022
Skills
- Team Leadership
- Sales Expertise
- Multitasking
- Conflict resolution
- Customer service
- Technical Expertise
- Strategic Planning
- Database Maintenance
- Quickbooks
- Problem Solving
Timeline
Barista
Target
12.2020 - Current
Secretary
Detroit Machine Tools
01.2019 - 06.2019
Team Leader Manager
TJ-Maxx Department Store
03.2017 - 12.2019
Bachelor of Science - Technology Management
Eastern Michigan University
Associate Degree of Math And Science - Technology Management
Washtenaw Community College
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